Cost effective bespoke solutions for Music Magpie

June 2018


 

musicMagpie.co.uk is the best place to sell unwanted technology and media items, and to purchase refurbished devices, such as smartphones, tablets, game consoles and wearables, as well as CDs, DVDs and games.

Music Magpie Case Study Logo

Millions of people use musicMagpie every year to sell their unwanted items, and the site has paid out more than £6m to customers who have sold their items since 2007.

 

Since 2012, Whistl has collaborated with musicMagpie in its endeavour to meet huge delivery demand from shoppers all over the world; maintaining great value service, a low average selling price while still meeting customers’ expectations and those of the marketplaces they trade in.

 

Whistl devised a cost effective bespoke solution for delivery of musicMagpie’s large letters, packets and parcels enabling them to maximise use of its own internal sortation process to deliver a cost-effective service when fulfilling customer orders 24/7. As a result, there was a significant reduction in cost of delivery with quality of service maintained in the UK and globally. musicMagpie was the first business in the world to pass 5 million in eBay feedback, and continuing to work with Whistl has only helped to secure future milestones. What’s more, musicMagpie’s current on-time delivery metric for eBay is well within their parameters for top-rated seller status!

 

Whistl have always strived to assist us in reaching a resolution.

It is refreshing to work with a team that is commercially driven, but who genuinely seem to care about our business and its success. 

Sam Vesey, Head of Platforms & Pricing

Music Magpie Case Study

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