Contact Centre support and solutions for the Automotive Industry
Enhancing the customer experience for Automotive businesses with Whistl’s outsourced contact centre services.
The UK automotive industry accounts for more than £82 billion turnover, it is a vital part of our economy.
To ensure continued economic success, the strength of the supply chain for manufacture is critical. Within the UK we have more than 30 manufacturers building around 70 models, supported by 2,500 component providers. With 81.5% of all vehicles exported to more than 160 countries worldwide.
In the last few decades manufactures have been embracing cleaner technological advancements available to produce low and ultra-low emission vehicles. With many companies and manufacturers offering vehicle and part recycling programs to support the end of life vehicles directive.
Contact Centre Services
With outsourced customer services we can provide tailored solutions for your automotive business needs. We know that your supplier and customer calls are critical to your business, however many of your staff and teams have multiple responsibilities. Whistl can take the pressure off, so your staff can focus on their core responsibilities while we look after your calls.
Examples of our call services for the automotive industry can include:
- Appointment setting for motor dealerships
- Car Rental Reservations Services
- Car Battery Recycling Programs
- Customer Retention and Loyalty Management Services
- Maintenance and Repair Reminder Services
- Product Information Management Services
- Reservation Sales Services
- Roadside Assistance Programs
- Vehicle Recycling Programs
- Vehicle Service Contracts
- Warranty Support Services
Whether you require a dedicated team for all enquiries, your office has reached capacity, or you need help managing peak periods, our inbound customer service management could be the solution.
Whistl’s outsourced contact centre services are tailored to your business and needs, get in touch with us to find out how we can help.