Inbound Call Centre Services

Offering your business outsourced contact centre support, with our UK based inbound call centre.

We know all of your customers are important. As your business grows, so can the numbers of calls you receive.

With bespoke solutions, Whistl are here to support your business objectives and with our outsourced inbound call centre, we can work with you as an extension of your business and handle all or some of your customer calls, with our UK based call centre.

By offering you tailored services that support your business needs, we work in partnership with you and your business to offer a complete outsourced customer services department. Our support and services allows you to concentrate on your core business activity and growth objectives.

Services and support are always tailored to your requirements and business needs. To give some examples our services can include:

  • DRTV Contact Centre: Ensuring your media campaigns deliver results.
  • Complaint Resolution: Creating additional suppor to aid the customer experience and repeat custom.
  • Bureau Call Centre: An ideal solution for managing lower or irregular contact volume.
  • eCommerce Customer Service: Order tracking, returns processing, and order support
    for online shoppers.

  • Out Of Hours Support: Extend your operating hours with a simple outsourced contact handling solution.

  • Dedicated Call Centre: Flexible contact handling with dedicated advisors for large contact volumes.

  • Customer Services: Outsourced customer service support for brands and retailer.

  • Booking lines: Support for ticket, travel, event and sales booking lines. 

  • Overflow Contact Handling: Extend your daily contact handling capacity with a trusted
    overflow partner.

Third party customer services

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself