Benefits of Whistl's Outbound Contact Centre Support

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Advanced Dialing

Reaching the right people at the right time, with less effort.

ROI

Maximise ROI

Pay for the resource you need, for as long as you need.

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Experienced Agents

Providing meaningful and real-time interactions.

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Quick & easy setup

For omnichannel support or single channel support.


Whistl's UK Outbound call centre services

As an extension of your inbound contact centre support, Whistl can create effective sales opportunities for your business through:

  • Appointment Setting: With an experienced team of agents we can schedule appointments for your sales team.
  • Data capture and cleansing: Learn more about your products and services directly from customers with our data capture and handling services. For example — allowing us to compile market research such as customer surveys. 
  • Lapsed customer activation: Supporting your lead generation activity by reactivating dormant customers. 
  • Telemarketing: Generate upselling opportunities, new appointments, or even callbacks for prospects that have registered interest to help move them through the customer-acquisition journey.
  • Product recalling: Fast and effective outbound recall services. 
  • Event registrations: Outbound customer and prospect database event inviting and meeting scheduling.

What is an Outbound Call Centre?

Outbound call centres assist businesses in reaching out to customers, suppliers, or partners with outgoing calls. This can be to support the sales team with telemarketing services such as appointment making, upselling services, or for market research.

Outbound telemarketing

Should I consider outsourcing my outbound sales support campaign?

There are a number of reasons why you might decide to include outsourcing some of your outbound efforts to Whistl. These could include: 

  • Reduced resources  
  • Lack of time 
  • Low conversion rates 
  • A need for data cleansing 
  • Larger, seasonal campaigns 
  • Market research 
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Get an outbound campaign quote today.

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How we have helped our customers, with bespoke contact centre services

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