Outbound Call Centre Services
Increase revenue through upselling and quality data cleansing
Benefits of Whistl's Outbound Contact Centre Support
Whistl's UK Outbound call centre services
As an extension of your inbound contact centre support, Whistl can create effective sales opportunities for your business through:
- Appointment Setting: With an experienced team of agents we can schedule appointments for your sales team.
- Data capture and cleansing: Learn more about your products and services directly from customers with our data capture and handling services. For example — allowing us to compile market research such as customer surveys.
- Lapsed customer activation: Supporting your lead generation activity by reactivating dormant customers.
- Telemarketing: Generate upselling opportunities, new appointments, or even callbacks for prospects that have registered interest to help move them through the customer-acquisition journey.
- Product recalling: Fast and effective outbound recall services.
- Event registrations: Outbound customer and prospect database event inviting and meeting scheduling.
What is an Outbound Call Centre?
Outbound call centres assist businesses in reaching out to customers, suppliers, or partners with outgoing calls. This can be to support the sales team with telemarketing services such as appointment making, upselling services, or for market research.
Should I consider outsourcing my outbound sales support campaign?
There are a number of reasons why you might decide to include outsourcing some of your outbound efforts to Whistl. These could include:
- Reduced resources
- Lack of time
- Low conversion rates
- A need for data cleansing
- Larger, seasonal campaigns
- Market research
How we have helped our customers, with bespoke contact centre services
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