Outbound Call Centre Services
We create an extension of your sales team, giving your business increased opportunities to generate more revenue.
Offering your business a tailored solution for all or just a proportion of your outbound customer calls. Whistl ensures that our outbound call centre services create the right solutions to support your business needs. With our tailored solutions and services, we proactively seek to achieve and improve set objectives and key business metrics.
Outbound call centre services
- Telemarketing - Reactivate customers, generate sales leads or gauge interest in a product with our telemarketing services
- Telesales - Generate sales, leads, appointments or acquire new customers with our telesales services
- Data Capture - Learn more about your products and services directly from customers with our data capture and handling services
We have been thrilled with the service that we have received over the past year. The teamwork as an extension of Elder employees by managing all inbound new-care enquiry calls, live-chat and also making outbound calls to people who have registered their interest online. Not only do they convert over 95% of calls to appointments with our sales team, but also provide fantastic customer service whilst doing so.
Mitchell Greenham, National Sales Manager, Elder
Why should I outsource by outbound campaigns?
There are a number of reasons why you might decide to outsource your outbound sales or customer calls. These could include:
- Reduced resource
- Lack of time
- Low conversion rates
- A need for data cleansing
- Larger, seasonal campaigns
- Market research
- Lack of sales leads
- Plus many more…
Why should I choose Whistl?
Whistl’s award-winning contact centre service team only employ some of the best advisors in the industry, with employee satisfaction and retention being a key strength we have a team of call agents that have an average tenure of 9 years. Our dedicated and efficient team provides your business with more quality leads, cleaner data and ultimately more revenue opportunities.
Outsourcing your outbound calls to Whistl, will provide improved returns on your investment, as we become a true extension of your team.