Outsourced Customer Service

Providing tailored outsourced contact centre services, to help and support brands and retailers businesses grow.

Outsource your fulfilment and contact centre operations to Whistl, helping you save time, money and enhance your customer experience.

Your brand is in safe hands, with a focus on quality and attention to detail. Our team will work closely with your business to scope your requirements and ensure that your business objectives are met.

It’s essential that any customer service operation is flexible, scalable, and able to meet the demands of today’s multichannel customer.

With our dedicated resources, your extended team of agents will have end-to-end knowledge and visibility of your customers’ orders from receipt to despatch. Whistl’s UK-based contact centres provide a best-in-class customer experience on your behalf, giving your business happy customers on every call.

Fulfilment Services UK

Bureau Call Centre

A shared resource across multiple clients. Whistl's bureau team provides flexiblitiy in customer service support. Ideal for irregular or low to medium call volumes.

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Dedicated Call Centre

A team of advisors exclusively for your brand. Remove the headache of managing internal teams, systems and facilities or simply grow the number of advisors on your campaign.

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Blended Call Centre

The support of a dedicated team with the additional benefits of our bureau. Whistl offers unlimted flexibility and scale for growth, further improving your ROI with cost efficencies.

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Overflow Call Centre

Extend the operating hours of your customer service lines on a flexible and effective basis using our bureau or dedlicated teams. Availability can be daily and even throughout the night

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Why outsource your customer services to Whistl?

Outsourcing some or all of your customer service provides a range of functional and financial benefits for organisations of all sizes and across many sectors:

  • Remove fixed employment and training costs
  • Reduce IT and infrastructure costs by taking advantage of our systems
  • Increase your businesses flexibility and scale
  • Increase your operating capacity by transferring all or selected contacts to us
  • Get a single view of your customer with our multichannel contact platform
  • Extend your opening hours with the opportunity to take calls 24 hours a day 7 days a week
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Customer Insights

We understand your customer contact reasons, to help you improve the customer service experience

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Actionable Data

We provide detailed management information reports that help drive business improvements

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Reporting Systems

Our market leading multichannel contact platform can give us a single view of your customer

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself