Coronavirus: 

International Delivery Update


Information update as of 9:00 am on Friday 3rd July 2020 

Whistl would like to reassure our customers that it's business as usual for Whistl International. Despite some delivery challenges on key countries we are still collecting, processing, and injecting all untracked and tracked items into final mile carriers to all countries that remain open for the passage of commercial movements.

International Carriers are currently experiencing delays with a number of countries canceling flights between Europe and the rest of the World. Countries within the EU are shutting borders and some are or have gone into lockdown. This means that almost all international mail and parcels will be delayed regardless of the country of destination as many pass-through EU borders. For more details on each country, please see below: 

UK → European Union (EU)  

  • All  volume for both untracked and tracked services is still being collected, processed and delivered to final mile delivery partners to all EU Countries

  • Whilst the situation has improved there still 24-48hrs delays visible in a number of EU countries  

UK → USA 

Whistl's USA service is operating business as usual with material moving successfully through the transatlantic supply chains at this time.

  • Airlift capacity – Significantly reduced
  • Service delays – Delays of up to 72 hours advised in all gateways. 

Airline Cost Increases Advised

Due to shrinking airlift capacity across the world in the light of COVID-19 Impacts, virtually all major airlines still operating have issued additional surcharges to access space.

Affected countries and additional surcharges in place on the following services and formats. 

 

Picture 4.jpg

Int Grapgh 8.jpg

Rest of World Regions Experiencing Delivery Delays

We have been advised by in-country partners the list of countries below are experiencing delivery delays and disruption.

PLEASE NOTE: on all countries that have stopped services, Whistl will be returning the items back as quickly as possible to the clients if any slip through.

Destinations that are Embargoed where Whistl have not been able to obtain an alternative carrier or the country is not accepting inbound traffic during the pandemic crisis

Int grapgh Embargo.jpg

The countries below all are experiencing service disruptions for

 UNTRACKED MAIL:

 

Country Impact Expected end date or Comments
South Korea Closed for all deliveries (Mail) No end date advised
USA 72 hour delays (Mail) No end date advised
North Korea Closed for all deliveries (Mail) No end date advised
Peru Closed for all deliveries (Mail) No end date advised
Mongolia Closed for all deliveries (Mail) No end date advised
Moldova Closed for all deliveries (Mail) No end date advised
Libya Closed for all deliveries (Mail) No end date advised
Djibouti Closed for all deliveries (Mail) No end date advised
Eritrea Closed for all deliveries (Mail) No end date advised
Syria Closed for all deliveries (Mail) No end date advised
Yemen Closed for all deliveries (Mail) No end date advised
Somalia Closed for all deliveries (Mail) No end date advised
Ukraine region if (Crimea & Sevastopol only) Closed for all deliveries (Mail) No end date advised
Japan 6 day delays (Mail) No end date advised
Iran 72 hour delays (Mail) No end date advised
China 24-48 hour (Mail) Situation improving
Central & South America Delays due to reduced airlift capacity (Mail) No end date advised
Middle East (Kuwait, Qatar & UAE) Severe delays on Qatar & UAE (Mail) No end date advised
Kuwait Closed for all deliveries on (Letters & Packets) No end date advised
Australia Severe delays on Mail and Tracked in excess of 15 days No end date advised

IMPORT (i.e. mail and goods coming into the UK)

USA → UK 

  • Volume continues to be impacted due to delays and reduction in airlift capacity.

EU → UK 

  • All supply chains remain open with 1-2 days delays. 

CHINA → UK 

  • Chinese market now almost back to normal.
  • Airlift reduction and increased linehaul costs remain the major difficulties shippers face.

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself