International Delivery Update

Whistl would like to reassure our customers that it's business as usual for Whistl International. Despite some delivery challenges in key countries, we are still collecting, processing, and injecting all untracked and tracked items into final mile carriers to all countries that remain open for the passage of commercial movements.

Some International Carriers are experiencing delays, with several countries cancelling flights between Europe and the rest of the World. 

For more details on each country, please see below: 

General Service Update

We have been advised by in-country partners the list of countries below is experiencing delivery delays and disruption.

Affected countries and additional surcharges in place on the following services and formats. 

Please take note of the recent and upcoming holidays, which may result or have resulted in delays in the processing and delivery of shipments:

Airlift Surcharges

Additional Airlift Surcharge: Tracked

Additional Airlift Surcharge: Untracked

Tracked surcharge updates

Fuel Surcharge

A list of lanes affected by the fuel surcharge is attached.

Plastic Bans - By Country

France

Since January 2022, plastic wrapping will be unauthorised in France, which may impact your sending volumes. Please be advised that France is becoming increasingly vigilant about enforcing this law regarding its ban on using poly-wrapped items.

India

Please be advised effective immediately, the Indian government has banned single-use plastic products. These are plastic items intended to be used once for the same purpose before being disposed of or recycled.

Banned Items Include Earbuds with plastic sticks, balloons with plastic sticks, candy sticks, ice cream sticks, thermocol for decoration, plastic plates, plastic cups/glasses, plastic cutlery, plastic straws, plastic trays, wrapping/packing films around sweet boxes, plastic/PVC banners not less than 100 microns, wrapping or packing filmes around invitation cards or cigarettes, plastic stirrer, plastic carry bag less than 75 microns.

Rest of the World Regions Experiencing Delivery Delays

PLEASE NOTE: on all countries that have stopped services, Whistl will return the items as quickly as possible to the clients if any slip through.

Destinations that are Embargoed where Whistl has been unable to obtain an alternative carrier or the country is not accepting inbound traffic during the pandemic crisis.