Wherever your customers live, our delivery solutions help you to reach them. 

Your reliable international delivery management partner


With a range of international services for both business mail and parcel deliveries, Whistl gives you greater choice when looking for import or export of your items. 

With business opportunities expanding, your customers may live outside of your business’s domestic country of residence. Whistl can give you the support and guidance you need to ensure your business can service these customers with the same experience as if they lived locally.

In 2018 mail volumes reportedly declined by 5.9%, despite a growth in revenue of 2.2%. Digitalisation remains the key factor in the decline of traditional mail volumes across the industry. Some of the decline was been offset by smaller e-commerce packet items being sent out to consumers. 
Many governments and organisations have pursued e-technologies and digital communication platforms to communicate, this has lowered the volume of traditional items being sent (for example bills, statements, and invoices)

Parcel volumes have seen strong growth, as postage remains a key element in the e-commerce industry. Parcels volume grew by an average of 9.1% in
2018. With Amazon, Alibaba, and JD.com were the dominant e-commerce platforms, with roughly 50% share of consumer spending. All three platforms have been investing in logistics to improve their click-to-customer times. 

According to the Pitney Bowes Parcel Shipping Index, worldwide parcel shipping volumes reach 87 billion items, with a prediction that global volumes could hit 200 billion by 2025. If your business is looking to generate more cross-border trade, our range of International mail, and international parcel shipping services can support your goals. From standard to fully tracked delivery options or full-service support with customs clearance, we can help you reach more customers in your key new markets. 

Whether you are looking to import mail or parcels from abroad for onward delivery to UK customers, or export items to countries overseas, our expert support combined with our global customer insights can help you deliver outstanding service for your overseas customers. With dedicated account management we share our expertise on all that is required, to give your customers the experience you would like them to receive. Bring the world within reach to your customers and benefit from our expert advice across VAT, customs, and duty.

Whistl brings you business full delivery management service all through one contact, to create the best experience for your customers. With access to overseas postal operators and multiple carriers, we have flexible solutions to ensure your customers receive your parcels, letters, and goods successfully, no matter where they live. We provide you with the guidance you need to ensure your international shipping needs are met. 

To provide businesses with further insight into these customer habits, expectations, and concerns, Whistl has outlined some key facts from our recent cross-border consumer research findings. Specific country insights can be found on the respective pages from the dropdown box below.

Flexible Parcel Collections

Select your country of interest from the list to read research insights, and more details on our International services:

Whistl have been the backbone to our business as we continue to grow internationally and their advice on entering new countries has proven to be invaluable

Katie Wheeler, Skinny Coffee Club

Download and read Whistl's full cross-border consumer research findings:

Download Whistl Cross-Border Research Guide 

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