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Each year we collect, sort and process 4 billion items. Here's our core letter services:

Our packets and parcels service gives you visibility and traceability of your items through our proven network.

We give you greater choice with our range of International inbound and outbound services.

Our Fulfilment services give your customers a high-quality, seamless experience from first click to final delivery.

Market leaders in doordrop media and leafleting services. We help local businesses and national brands connect with consumers in their homes.

Customer Support

Customer Support Solutions

Our dedicated call-centre team can help you manage customer interactions from first click to final delivery. With 100 seats, operating 7 days a week, we have the scale and expertise to deliver a premium customer experience across telephone, email or postal communications.

With end to end visibility of all data, our team are able to answer all enquiries swiftly and professionally. At every customer touchpoint from order, delivery, returns or complaints, we are your brand ambassadors letting you focus on growing your business.

The in-house team is flexible and scalable, and we can build a fully bespoke customer support solution to meet your needs.

Benefits

  • Managed Contact Centre – Day to day and campaign based activity

  • Highly experienced team with multi-lingual capabilities

  • Access to internal or external systems for a premium customer service experience

     

  • Accountable performance with set KPIs and bespoke data reporting

Get started with Whistl

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