Customer Support Solutions
Our dedicated contact-centre team can help you manage customer interactions from first click to final delivery. With 100 seats, operating 7 days a week, we have the scale and expertise to deliver a premium customer experience across telephone, email or postal communications.
With end to end visibility of all data, our team are able to answer all enquiries swiftly and professionally. At every customer touchpoint from order, delivery, returns or complaints, we are your brand ambassadors letting you focus on growing your business.
The in-house team is flexible and scalable, and we can build a fully bespoke customer support solution to meet your needs.
Managed Contact Centre – Day to day and campaign based activity
Highly experienced team with multi-lingual capabilities
Access to internal or external systems for a premium customer service experience
Accountable performance with set KPIs and bespoke data reporting