Logistics Management Services
As consumer online spending habits evolve, product returns management is an increasingly important part of the ecommerce supply chain. Handling returns quickly and efficiently is crucial to providing an excellent customer experience. Retailers can save significant costs with an effective reverse logistics solution in place, enabling items to be resold or sent back to suppliers.
Choose from our full end to end returns management solution or let us build a bespoke solution to suit your needs, all competitively priced and supported by our experienced team.
We can track delivery from our own internal systems as well as the client's in-house order management systems for full stock visibility and control.
- Carrier Management
- Optimised Routing
- Tracked and Untracked services (UK & International)
- B2C and B2B distribution
- Carrier Routing
- Reverse Logistics
Smart Carrier selection for customer collection
Full integration with UK and International carriers
System produced Return Address labels
Customer Return item receipts and inspection
Recycle Return items to saleable stock or to supplier
Fast Customer Service entry for refund or exchange