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The Import-One-Stop-Shop

Whistl provides delivery solutions for eCommerce Sellers

What is the Import One-Stop-Shop (IOSS)

  • The Import One-Stop-Shop (IOSS) was created to facilitate and simplify the declaration and payment of VAT for distance sales of imported goods with a value not exceeding EUR 150.

  • The IOSS facilitates the collection, declaration, and payment of VAT for sellers that are making distance sales of imported goods to buyers in the EU.
  • The IOSS also makes the process easier for the buyer, who is only charged at the time of purchase and therefore does not face any surprise fees when the goods are delivered.
  • If the seller is not registered in the IOSS, the buyer has to pay the VAT and usually a customs clearance fee charged by the transporter at the moment the goods are imported into the EU.

Want to know more on IOSS, read our full guide here

Goods/Total Basket Value Under €150 Goods/Total Basket Value Over €150
• Formal clearance • Formal clearance
• Customs clearance fee • Customs clearance fee
• IOSS can apply • Customs duties
• IOSS can NOT apply
• Use Whistl's Delivery Duty Unpaid Service

How to Register for IOSS 

1. Self-Registration:

Register for IOSS as a seller and complete your own tax returns, once registered you will need to use your IOSS number for all your shipments into Europe.

2. Whistl Assisted IOSS Options:

Whistl has partnered with Deloitte and Taxamo to offer ‘assisted’ IOSS solutions, to help businesses continue to ship goods into Europe:

Not sure which Whistl 'assisted' IOSS service is right for your business?

Read the full IOSS guide and options here

The options for sending goods into Europe, with Whistl

This is a summary of the options available for eCommerce sellers sending parcels to the EU, this summary will help you understand which option is best suited to your business and parcel delivery volumes. 
  • Selling via a marketplace

If you sell goods through a marketplace (i.e. eBay or Amazon as an example), they will have registered for IOSS directly. To remain compliant with all goods sold through this sales channel you 'the seller' will be required to capture the marketplace registered IOSS number, within your shipping data. 

  • The Import One Stop Shop (IOSS) 

Self-register for IOSS or use one of our 'assisted IOSS' solutions, outlined above. This will allow you to calculate and collect VAT from your customers at the point of check out and pay it directly to the EU. 

  • Delivery Duties Unpaid

UK sellers do not ask their customers for taxes. The European customer is then contacted in-country and pays all owed taxes before they can receive the purchased goods. This service is also relevant for high value goods >€150. 

Find out more on Delivery Duties Unpaid

Whistl will help your business with smooth deliveries into Europe. 

Click here to email us and discuss specific queries

Looking to send items outside of the EU - click here

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