Call Centre Outsourcing

Award Winning UK Based Outsourced Call Centre Services

Whistl is one of the UK’s most respected call centre outsourcing companies. Specialising in multi-channel inbound customer service and contact management, we boast industry leading client and employee tenure.

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Bespoke

Every client is unique. We approach every client or campaign individually, taking the time to understand the business and customer experience objectives, long before planning any contact migration strategy.

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Scalable

We specialise in working with brands and retailers with high, seasonal or unpredictable contact volumes. We offer flexible, scalable operating models to cater for times of variable volumes.

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Experts

We’re proud to boast industry leading client and employee tenure. We’ve managed the customer service operations for one of the UK’s best known retailers for over 13 years. Our people are experts.

Choose your operating model

Dedicated Contact Centre

£ dependant on team size

250-7k calls/contacts per day 

Pay per advisor

Ideal for consistent volumes 

3-200 dedicated advisors

Bespoke reporting

Get Started

Bureau Contact Centre

£ dependant on team size

>250 calls/contacts per day

 Pay per contact 

Ideal for irregular volumes

Available 8am-8pm 

Up to 70 advisors

Suite of operational reports

Single point of contact

Get Started

Blended Contact Centre

£ dependant on volumes

250-7k calls per day

Pay per contact / per advisor

Ideal for inconsistent volumes 

3-200 advisors +  Bureau

Bespoke reports

Get Started
Travel Outsourced Contact Centre

Get a quote for your contact centre requirements

Get Started

Here's 5 reasons we should be talking about your contact centre requirements

  • Completely scalable and flexible services

  • Our inbound team has an average tenure of over 9 years

  • We offer a range of cost-effective models for managing contact and call centre volumes

  • We've won awards for our culture and operations

  • Our multichannel contact platform will enhance your customer experience, and give you the management info you need to make business decisions

contact centre services

How we have helped our customers 

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself