Call Centre Outsourcing

Award Winning UK Based Outsourced Call Centre Services

Whistl is one of the UK’s most respected call centre outsourcing companies. Specialising in multi-channel inbound customer service and contact management, we boast industry leading client and employee tenure.

GET A QUOTE

 

 

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Scalable

We specialise in working with brands and retailers with seasonal or unpredictable contact volumes. We offer flexible, scalable operating models to cater for variable volumes.

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Bespoke

Every client is unique. We approach every client or campaign individually, and take the time to understand the business and customer experience objectives long before planning a migration strategy.

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Experts

We’re proud to boast industry leading client and employee tenure. We’ve managed the customer service operations for one of the UK’s best known retailers for over 13 years. Our people are experts.

Choose your operating model

Bureau Contact Centre

From £400 / Month

 

- Manage up to 250 calls per day

- Pay per contact 

- Ideal for irregular volumes

- Available 8am-8pm 

- Up to 70 advisors

- Zero set up costs*

- Suite of operational reports

- Single point of contact

Get Started

Dedicated Contact Centre

£ dependant on team size

 

- Manage 250-7000 calls per day 

- Pay per advisor

- Ideal for consistent volumes 

- Available 24/7

- Zero set up costs*

- 3-200 dedicated advisors

- Bespoke reports

Get Started

Blended Contact Centre

£ dependant on volumes

 

- Manage 250-7000 calls per day

- Pay per contact and/or

- Pay per advisor

- Ideal for inconsistent volumes 

- Available 24/7

- Zero set up costs*

- 3-200 advisors +  Bureau

- Bespoke reports

Get Started
Travel Outsourced Contact Centre

Get a quote for your contact centre requirements

Get Started

Here's 5 reasons we should be talking about your contact centre requirements

  • Our inbound team has an average tenure of over 9 years

  • We offer a range of cost effective models for managing any volumes

  • Completely scalable and flexible services

  • We've won awards for our culture and operations

  • Our multichannel contact platform will enhance your customer experience and give you the management info you need

contact centre services

How we have helped our customers 

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself