Maximise ticket sale opportunities with outsourced contact centre services
Whistl provides bespoke outsourced contact centre solutions, to support your businesses event and ticket sales.
Maximise ticket sales with tailored customer service support
Whistl’s contact centre solutions can give your event and ticket sales a more personal touch. Once your dates and venues have been confirmed it is critical to maximise ticket sales opportunities. With Whistl we work as an extension to your box office support.
With seamless integrations, Whistl can work directly from your booking portals to improve registrations, ticket sales and even resolve specific customer queries, as they arise.
Our contact centre team are trained to replicate the service of your in-house team or booking agents, creating more opportunities to engage with your customers and potential new attendees.
Create a personalised booking service, with Whistl
With Whistl’s outsourced customer services we deliver personalised approach to your campaigns and ongoing service needs, to save your customers time and creating further assurance in their event selections.
- Flexible support we tailor our support to your business needs and budget. Allowing you to choose your required resource, so you only pay for the calls you need to be answered and for the required time frame.
- Fully trained call agents available to provide your customers with support to ensure booking queries are turned into sales.
- Tailored and detailed reports allowing your business to understand the critical call KPI's to guide and improve your customers' experience.
Examples of our events and ticket sales contact service support have included:
- Charity and Fundraising events
- Conferences and meetings
- Corporate hospitality
- Exhibitions and trade fairs
- Festivals and cultural events
- Leisure attractions
- Music events
- Raffle or lottery tickets
- Sporting events