An article published early this year, detailing the growth of online shopping, illustrates the need for e-retailers to choose their fulfilment and delivery providers carefully.
According to the article printed in the Telegraph, online retail sales in the UK will hit £107bn – a rise of 17% from last year and breaking the £100bn mark. This is a big increase from the £91bn gained from online retail sales in 2013, known as the biggest record so far.
Driven in part by improved accessibility to online services through mobile devices, the UK has become a nation that frequently shops online. The convenience of purchasing what you need by the push of a button has helped this growth, which looks set to continue for the foreseeable future.
As we now reach the middle of the year, e-retailers need to be ready for Christmas or sales could be affected come December. To ensure that they are fully prepared, e-retailers should have the following in good working order to help retain and gain customers to their site:
- Fully functioning website that is easy to use
- Clear stock levels to prevent running out of desired items
- Warehouse space
- A reliable delivery partner
Christmas is the biggest shopping period and by completing plans for the busy season, e-retailers will improve their online activity and sales.
Make sure you have a reliable delivery partner in the run-up to Christmas who is on hand to help you provide excellent customer service and gain the confidence of your customers.
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