Parcel Delivery Insights

Enhance your customers’ delivery experience with a real-time tracking service. InSight from Whistl allows you to track your items from pick up to delivery.

Whether you are a large multi-channel retailer or a small independent boutique, we have all of the systems and processes in place to help make sure everything runs smoothly for you.

InSight is ideal for you if you have sell items with low basket values and is supported by an online portal displaying item-level tracking, management information and quality of service reporting.

Our InSight service provides you with reassurance and also gives transparency to a traditional post service, enabling you to answer customer queries quickly and efficiently. The service delivers:



The service delivers:

An easy-to-use system that integrates with your own barcoding, to give you visibility of your items with tracking to handover. With enhanced customer experience you have access to accurate information and improved transparency of performance via an easy-to-read, customised dashboard.

All of this with the full support of an experienced, dedicated account handler.

  • Full UK Coverage
  • From a 2-3 day delivery
  • Item-level receipt
  • Tracking to delivery carrier
  • Service quality reporting
business delivery account managers

How Whistl delivers for you

parcels process 01@2x


We collect your items and take them to our nearest depot

parcels process 02@2x

Process and Sort

We process and sort your items and containers

parcels process 03@2x


We transport your items to the recipient’s nearest Whistl depot

parcels process 04@2x


Items are handed over to a selected carrier for sortation before final mile delivery

parcels process 05@2x


Our delivery partner delivers the item to your customer

We're here to help!

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
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