International Parcel Delivery with a Customs Clearance Service
Avoid the frustration of delays at customs, with Whistl's International Gateway Service.
A Seamless Customs Clearance service for your International Parcel Deliveries
As your business expands, so do the locations and countries of your customers.
Whistl operates in collaboration with UKP Worldwide, an Authorised Economic Operator. Your business will benefit from our unique gateway clearance service and final mile delivery for shipments of printed matter and e-Commerce goods' into the UK.
Our customers can even access a fully managed returns solution giving visibility and reassurance on all items, returning to the UK.
That's a fully managed delivery process to your end customer, avoiding any unnecessary delays, all through one point of contact.
So what is Whistl's International Customs Clearance process?
A UKP and Whistl collaboration allowing for a seamless transition of goods through the UK Border, through customs and even the final mile delivery.
Whistl manages the whole process, to provide a faster and smarter delivery option, to your customers.
Pre-Alert & Goods Manifest
Trader sends pre-alert & manifest of shipment items for import into the UK. Manifest inc. product values, commodity codes, VAT, etc.
Goods are Flown to LHR Airport
The customer/Whistl (if agreed) arranges for goods to be flown to London Heathrow (LHR) airport, using a pre-approved freight provider
Customs Record Created
Whilst goods are in flight, a customs record and manifest is created. The manifest upload calculates the items tax and duty within each shipment.
Goods Arrival & Storage
Shipments arrive within our Internal Storage Facility, once cleared we transfer to the local External Storage Facility (near Heathrow, LHR)
We fully manage the clearance of goods and make customs entries under our duty deferment account. All on behalf of our import customers
Customer Pays Duties & Taxes
The trading customer pays Whistl any due duties and taxes, from the imported shipments
Items are Scanned
The received goods are scanned at the External Storage Facility (near Heathrow)
Received goods are validated against the corresponding manifest, at the External Storage Facility
Final Mile Handover
We manage the process of the handover of goods, ready for the final mile delivery
Delivery to Customer
Final destination deliveries are then made to the end customer, through our partners
Perfect for businesses, brands, wholesalers, and retailers who need a full-service import customs clearance service.
Providing a fully auditable supply chain
15k sq ft facility, next to the UK’s busiest airport
Border Force certification for HMRC standards
International Business Parcel Delivery Services
No matter where your customers live, Whistl offers flexible international courier service solutions, including our international gateway service for businesses. Importing items into the UK and worldwide export solutions including direct access into the USA, in partnership with UKP Worldwide.
- Providing a comprehensive and complete address lookup before the shipment leaves for the USA, reducing non-delivery and lowering returns rates.
- A fully managed returns service from the USA out of UKP’s New Jersey facility.
Whistl's reliable parcel delivery options include tracked and untracked service, as well as a fully managed returns process from a range of countries.
To navigate our wide range of parcel delivery services, Whistl's account managers work with you to find the right solution, based entirely on your delivery needs.
How does Whistl enable businesses and brands to expand internationally?
Retail and e-commerce companies can be sending their customers products daily, sometimes multiple deliveries in a day. Whether you are importing or exporting items, by working with Whistl you have the benefit of our expertise and unique partnership with UKP Worldwide, ensuring a compliant customs process.
Your customer's items will be delivered more efficiently with Whistl. We manage and support your business by taking away the headache of the complex clearance process.