Tracked Parcel Delivery
Shipping locally or internationally from the UK? Give your customers greater reassurance by deploying Whistl’s range of tracked domestic and global parcel delivery services.
Whistl is the UK’s leading delivery management company, distributing millions of tracked items annually on behalf of retailers, brands and wholesalers. Whether you are a small business or a global enterprise, our range of tracked business parcel delivery services include online confirmation of delivery, courier tracking and signature services and the option of extra compensation up to £50.
What can the service do for me?
Access a wide range of bulk parcel and document delivery options and dedicated account management by utilising our tracked business parcel delivery services; ideal for companies looking for greater peace of mind with their shipping offering, whether they require parcel or document delivery.
Our premium tracked services can support retailers looking to increase first-time delivery success rates and offer customers greater choice, at point of checkout. From part tracked large letters through to fully tracked next day business parcels, we offer the full breadth of local and international tracked courier services, whether you are delivering items directly to your consumers (B2C) or delivering goods to other businesses (B2B).
The service delivers:
Increase first-time delivery success with item tracking and delivery notifications.
With an easy-to-use system, we give your business full visibility of your customers' items with clear tracking. With our enhanced customer experience, you have access to accurate information and improved transparency of performance via an easy-to-read, customised dashboard.
- Avoid basket abandonment with more customers choice in delivery with 2/4 hour windows, 24/48 hour services, and even delivery location choice
- Save money with cost-effective delivery options for e-commerce items weighing <2kg
All of this with the full support of an experienced, dedicated account handler and with global coverage, we can deliver your business parcels to your customers, wherever they live!
How does the tracked parcel service work?
To save your business time, we have created a quick and easy delivery process.
Items are collected from your outlined locations, allowing us to handle all necessary processing or sortation needed to get your business parcels delivered, to their destinations. To give you peace of mind, we offer the tools and necessary information your business needs to keep your customers better informed. With configurable notifications, it is now even easier to monitor parcel delivery progress, via our easy to access tracking portal.
Collection
We collect your items and take them to our nearest depot
Process
We process and sort your items and containers
Transportation
We transport your items to the recipient’s nearest Whistl depot
Handover
Handover with the selected carrier before final sortation
Delivery
Our delivery partner delivers the item to your customer
| Category | Service | Formats | Service Level | Service Features |
|---|---|---|---|---|
| Tracked Lite | InSight | Large Letters, Packets | 2-3 Day | Part tracked post service |
| Tracked | Tracked 48 | Packets and Parcels | 2 Day | Fully tracked B2C courier service |
| Tracked | Tracked 72 | Packets | 3 Day | Fully tracked B2C courier service |
| Tracked | B2B 48 | Packets | 2 Day | Fully tracked B2B courier service |
| Premium Tracked | Next Day | Packets and Parcels | 1 Day | Fully tracked B2C courier service |
| Premium Tracked | Sunday | Packets and Parcels | 1 Day | Fully tracked B2C courier service |
| Premium Tracked | By 12 | Parcels | 1 Day | Fully trackedB2B & B2C courier service |
| Premium Tracked | By 12 Sunday | Parcels | 1 Day | Fully trackedB2B & B2C courier service |
International Tracked Business Parcel Delivery Services
No matter where your customers live, Whistl offers your business flexible international courier service solutions.
Whistl provides reliable parcel delivery options, with tracking and signature services. Whistl's fully tracked international courier solutions are flexible. To navigate our wide range of services, our account managers work with you to find the right solution, based entirely on your delivery needs.
- With increased delivery choice and worldwide coverage, our standard economy tracked solution to Europe and key global destinations is available.
- Time sensitive traffic may benefit from our express solution. A fast and effective way of reaching established markets and mirrors the delivery speeds of in-country retailers. Parcels are even delivered with a local-in-country-look. Giving your business parity with local shippers.
