Tracked Parcel Delivery
Enhance your customers’ delivery experience with Whistl’s range of domestic and global tracked parcel delivery services.
Our tracked parcel delivery services are ideal for businesses looking for greater peace of mind with their shipping offering, while our premium tracked services are for retailers looking to increase their first-time delivery success rate and offer customers greater choice at point of checkout. From part tracked large letters through to fully tracked next day parcels, we offer the full breadth of services you require, whether you are delivering to consumers or other businesses.
Whistl’s tracked services will empower you to meet and exceed your customers’ delivery expectations. Shipping more than 60 million parcels and packets annually on behalf of thousands of retailers, brands and wholesalers, Whistl’s collaborative buying power and carefully selected carrier partners ensure you are minimising your overheads.
How does the tracked parcel service work?
First of all we collect your items and delivers them to the nearest Whistl depot. Following this we process and sort your items at which point we transport your items to the recipient’s nearest Whistl depot. After this we hand over your items to our carrier partners, at which point the partner delivers to your customer. Throughout this process you can keep your customers better informed with configurable notifications and monitor your delivery progress via an easy to access tracking portal.
Collection
We collect your items and take them to our nearest depot
Process and Sort
We process and sort your items and containers
Transportation
We transport your items to the recipient’s nearest Whistl depot
Handover
Items are handed over to a selected carrier for sortation before final mile delivery
Delivery
Our delivery partner delivers the item to your customer
| Category | Service | Formats | Service Level | Service Features |
|---|---|---|---|---|
| Tracked Lite | InSight | Large Letters, Packets | 2-3 Day | Part tracked post service |
| Tracked | Tracked 48 | Packets and Parcels | 2 Day | Fully tracked B2C courier service |
| Tracked | Tracked 72 | Packets | 3 Day | Fully tracked B2C courier service |
| Tracked | B2B 48 | Packets | 2 Day | Fully tracked B2C courier service |
| Premium Tracked | Next Day | Packets and Parcels | 1 Day | Fully tracked B2C courier service |
| Premium Tracked | Sunday | Packets and Parcels | 1 Day | Fully tracked B2C courier service |
| Premium Tracked | By 12 | Parcels | 1 Day | Fully trackedB2B & B2C courier service |
| Premium Tracked | By 12 Sunday | Parcels | 1 Day | Fully trackedB2B & B2C courier service |
International Tracked Parcel Delivery
Seeking fully tracked international courier solutions, we offer two different levels of service.
- For increased delivery choice and worldwide coverage, we recommend our standard economy tracked solution to Europe and key global destinations.
- Time sensitive traffic benefits from our express solution, a fast and effective way reaching established markets and mirrors the delivery speeds of in-country retailers and with a local-look. This gives your business parity with local shippers.
