Whether you are a large retailer looking to streamline your carrier relationships, or an independent looking to provide your customers more delivery choice, our tracked parcel delivery services will help enhance your supply chain.

As a business you want to know your customers are going to receive the items they have requested, at the right time. Our tracked services offer you the peace of mind to know you are getting the service you and your customers need

To allow more options and choice in parcel tracking, we offer tracked premium services ideal for multi-channel retailers looking to increase their first time delivery success rate.

Keep your customers up to date with the delivery of their item shipments, with track my parcel options. From part tracked large letters through to fully tracked next day parcels, we offer the full breadth of services you require. Our universal parcel tracking services are available to you as a customer for deliveries directly a business location or residential consumer.

With a wider range of choice and carefully selected carrier partners, we make it easier to increase first time delivery success. With the added benefit of keeping your customers better informed with configurable notifications and a consumer tracking portal, your internal team will also have access to tracking updates and all the data you need to support your customers. There’s also the convenience of weekend parcel delivery, plus branded notifications and full tracking capability.

Here at Whistl we take on the responsibility and fully managing delivery for you. Even during peak periods when there are surges in demand, we can respond effectively, selecting the most appropriate carrier to ensure your package arrives on time.

Whether you need international parcel tracking or worldwide, working with us you can expect to experience one collection, one IT and tracking system, one invoice, and one true partnership.

See below for a full range of our tracked services.

How it works

Key Information

Key Information

Category Service Formats Service Level Service Features
Tracked Lite InSight Large Letters, Packets  2-3 Day Part tracked post service
Tracked Tracked 48 Packets and Parcels 2 Day Fully tracked B2C courier service
  Tracked 72 Packets 3 Day Fully tracked B2C courier service
  B2B 48 Parcels 2 Day Fully tracked B2B courier service
Premium Tracked Next Day Packets and Parcels 1 Day Fully tracked B2C courier service
  Sunday Packets and Parcels 1 Day Fully tracked B2C courier service
  By 12 Parcels 1 Day Fully tracked B2B & B2C courier service
  By 12 Saturday Parcels 1 Day Fully tracked B2B & B2C courier service



Weight Dimensions
Packets up to 3kg  450 x 350 x 200mm


Weight Dimensions
Parcels up to 15kg  No longer than 1.2m on the longest side, no bigger than 0.23m cube in size


These weights and dimensions are indicative. For full details of our range of formats, including heavier and larger parcels up to 30kg and 3m in length, please contact us for more information.


  • Fully Tracked
  • Proof of Delivery
  • Customer MI & Tracking Portal
  • Consumer Tracking Portal
  • No on-cost or per label charge
  • 24/7 IT Support
  • Customisable branded consumer notifications