• Nick Wells

    Nick Wells


    Nick, 57, is CEO of Whistl (formerly TNT Post UK). He sold his direct marketing business to TNT/PostNL in 2001 but continued to grow the business organically as a result of the liberalisation of the postal market to revenues in excess of £600 million over the next 10 years. In 2015, Nick led the management buyout of Whistl from its then Dutch parent company PostNL (management now own 82.5%, and PostNL 17.5%).

    From entrepreneur to corporate executive and entrepreneur again Nick has gained valuable insight into how to be a success and grow businesses. Nick is also Executive Chairman of Lifecycle Marketing (publishers of Emma's Diary and Families) and is valued as a lead commentator on postal and direct marketing issues. Married with 3 children in their 20's, he sometimes has time for golf, skiing and the odd glass of wine!

  • Nigel Polglass

    Nigel Polglass

    Chief Operating Officer

    Nigel graduated from Lancaster University with a Masters in Business Administration.

    His professional experience has been gained within market leading and multi-national companies; Ceridian Corporation, Hays Plc and The Royal Mail Group, where he has held senior management positions as Managing Director, Chief Operating Officer, and Sales, Marketing and Commercial Directorships. He joined the company in 2008 as Managing Director of TNT Post London Ltd which he took from start-up to £55m sales in 3 years before vesting his shares early and joining the TNT Post UK Board as Group Commercial Director. In February 2013 Nigel was appointed as Chief Operating Officer. Nigel is married with two adult children.

  • Manoj Parmar

    Manoj Parmar

    Group Finance Director

    Manoj Parmar is Group Finance Director of Whistl.

    Manoj qualified as a Chartered Accountant with Price Waterhouse Coopers and subsequently went on to senior, international finance and commercial positions with Cable & Wireless. Prior to his current role, he held similar positions in private equity backed companies. Manoj is married, has a daughter and enjoys swimming and going to the gym.

  • Andrew Goddard

    Andrew Goddard

    Commercial Director

    Andy is Commercial Director, looking after all key client interface within Whistl.

    He joined the company on secondment from Express Dairies where he was their Head of Home Delivery. Educated to degree level Andy graduated at the Institute of Direct Marketing and is Fellow of the IDM. Andy previously worked with Royal Mail as a Client Director, Head of Home Shopping and E-Commerce and also ran their Door to Door business unit back in the early 1990's. Whilst at Royal Mail he was also in the Royal Logistic Corps and achieved the rank of Lt Col before retiring in 2006.Married with 2 children his hobbies include property, running and the occasional round of golf.

  • Lieneke Happel

    Lieneke Happel

    IT & Strategy Director

    Lieneke is IT & Strategy Director at Whistl.

    Lieneke joined the UK team in 2004 to set up the operational infrastructure and product offerings. She then took responsibility for Customer Services and added Marketing to her portfolio 2 years later. In January 2013, Lieneke took responsibility for Whistl’s IT team. Lieneke consistently drives high quality of service and product innovation.

    Lieneke's key focus now is ensuring sustainable future growth through diversification in the reality of a declining postal market. As a Dutch national she seems to make the best of British country life: she enjoys eventing her horse, her other half shoots and they both enjoy good wine and food.

  • Mark Davies

    Mark Davies

    Managing Director (Doordrop Media)

    Mark is responsible for ensuring the growth of Whistl’s doordrop media business.

    Prior to becoming Managing Director of Doordrop Media, Mark occupied several key sales roles at the company, which he joined in 2003. Before this Mark spent 10 years seeing the world in the travel and leisure industry and has lived and worked in Santa Barbara, Boston, Amsterdam and Barcelona.

    Mark is President of ELMA (the European Letterbox Marketing Association), represents the company on the DMA Door Drop Committee and speaks regularly on the doordrop industry both in the UK and across Europe.

    Mark is married with two young children and lives in Oxfordshire. He still enjoys travelling, writing and squash.

  • Charles Neilson

    Charles Neilson

    Director of Postal Affairs

    Charles is the Director of Postal Affairs.

    Charles is responsible for developing Whistl's Corporate Strategy including our relationship with Royal Mail and the Legal and Regulatory environment in which our business operates.

    He brings vast media planning and data analytics knowledge to help develop and enhance our direct mail and doordrop media services. He joined the Whistl Executive Board formed following the MBO in 2015. He has worked for a variety of companies in the mail industry over the last 30 years.

    Charles lives in Kent with his wife Cally and has two grown up children. Charles spends his spare time playing tennis, going to the gym and has a taste for Spanish and Italian wines.

  • Lynn Dillon

    Lynn Dillon

    HR Director

    Lynn is the HR Director at Whistl.

    Lynn is responsible for leading the HR strategy to achieve success through our people and their development. She is passionate about creating a culture that strives for continuous improvement to help build strong, productive relationships with our customers. She joined the industry back in 1986 and has a wealth of knowledge and experience across the mail industry. Prior to this role she was the Operations Director within the Doordrop Media business area of Whistl for 11 years.

    Lynn enjoys travelling to exotic and undiscovered parts of the world and loves music and theatre.

  • Tiemen Van Bruggen

    Tiemen Van Bruggen

    Operations Director

    Tiemen is Operations Director at Whistl.

    Tiemen has a Masters degree in Econometrics & Operational Research and an MBA from the Rotterdam School of Management. Tiemen joined Whistl in 2011 following 4 years working for PostNL as a strategic and operational consultant, gaining experience in both Germany and Italy. As Operations Director, he is responsible for delivering a high quality service in the most efficient way and meeting the needs of our customers.

    Tiemen is recently married, lives in London and loves to go out for a good meal with his better half. To keep fit he enjoys running and has run several marathons. His favourite routes are along the Thames and around Hyde Park.

Corporate and Social Responsibility


At Whistl we take an active role in supporting charities that provide practical help to those suffering from hunger and homelessness in the UK and around the world.

In the UK we support Crisis, helping people to escape from the desperation of homelessness and unemployment. We have also worked in partnership with the United Nations’ World Food Programme, supporting their efforts to ensure school-age children in Malawi get at least one good meal a day and stay in education.



It’s vital we act responsibly where the environment is concerned. We work in partnership with you to enable you to act in an environmentally friendly way, offering services and tools that effectively reduce your footprint on the planet. We also offer you the ability to offset carbon emissions relating to the distribution and delivery of your mailings.

We continually invest in our transport fleet to help reduce hydrocarbons. We’ve installed soot filters as well as optimising routes, loads and driver training so you can be confident your post is being carried with care for the world we live in.


Human Rights

Whistl are committed to improving our practices to combat slavery and human trafficking by helping to protect the vulnerable and to prevent the violation of human rights.

Please view our statement here.

Human Rights