Delivery Management
Whistl can help your organisation manage the processing and delivery of vital postal campaigns to existing donors and help to acquire new donations with a range of cost-effective mail management services.
Embracing Success with our Charity Partners
Supporting Fundraising Organisations
Doordrop Media
Supporting Charities and Not-for-Profit organisations with audience insights to understand your target audience and advertising solutions to help increase your donation base.
Contact Solutions
Tailored contact centre services to manage your inbound fundraising channels, including calls, emails and social media platforms, delivering consistent and high-quality customer service levels.
Improve your revenue opportunities at every stage
Doordrop Media
Improve your communications with relevant, targeted door drop advertising services.
With intelligent targeting and the delivery of promotional leaflets, partially addressed mail or general communication directly to your residents' homes.
Doordrop Media
Mail Delivery
As the largest downstream access provider in the UK, we support you with the required delivery management expertise.
Whistl manages all postal delivery services from digital channels, advertising mail, and business mail items.
Mail Services
Contact Solutions
Tailored contact centre solutions designed to support inbound and outbound customer contact channels.
Our trained agents act as brand ambassadors, expertly dealing with your customers' emails, calls, live chats or even social media management.
Contact Centre Services
Parcel Delivery
Fully managed middle-mile and final-mile delivery solutions to create efficient customer deliveries.
Parcelhub provides multi-carrier delivery solutions, including time-sensitive and tracked options, to ensure your goods reach your customers when they need them.
Parcel Delivery
CrossBorder Solutions
Global delivery solutions for businesses looking to reach customers internationally.
We are your cross-border partner for international mail and parcel delivery services.
Cross-Border Solutions
Fulfilment Solutions
As a multi-channel fulfilment company, Whistl is your perfect outsourced fulfilment partner.
Our tailored services create fulfilment solutions for businesses requiring direct-to-consumer and business-to-business fulfilment.
Fulfilment Solutions
Why Whistl for Charities?
We provide a tailored and customer-centric approach to help improve awareness and donation values.
Our dedicated account teams work with your organisation to improve your return on investment with a range of managed delivery services and complete customer service support for all or some of your contact channels.
Discuss your charity requirementsAwareness
Raise awareness of your Charity, acquire new donors or highlight essential information to your regular givers with targeted, GDPR-compliant door drop services.
Delivery
Reliable mail delivery and postage services, including data cleansing services. We expertly manage the entire delivery journey of your items to your audience.
Retention
Our dedicated account managers support the planning and execution of your campaigns, proactively working as an extension of your team with a clear focus on helping achieve your set objectives.
Loyalty
Our expert contact centre agents can manage your inbound contacts, including omnichannel support, providing a seamless customer experience no matter how they choose to contact you.
Having the existing relationship with Whistl made the decision to move from post-only to fulfilment service easy. I am very glad we did, the newsletters are produced really well, they look good and get posted out in a timely fashion. The system is secure, password encrypted and complies with GDPR requirements. It feels like more personalised service. We will stay with this process going forwards; it works really well for us.
Ruth MacLennan, Manager
Care for Carers
Understanding the Importance of Contact Centres
Through a series of fact sheets, we have detailed the importance of caring and being empathetic, explaining why businesses must prioritise and improve customer service and what communication tools are the most effective.
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The Value of Caring
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Improving Customer Service
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Effective Communication
Looking for customer service and logistics solutions to help your brand grow?