Delivery and Fulfilment Services for Ecommerce Retailers
Distributing more than 60 million packets and parcels annually, Whistl provides tailored eCommerce delivery and fulfilment services to growing multi-channel retailers and brands.
Consumers’ power is increasing with access to more shopping platforms and buying choice than ever before. With multiple ways to find a solution to a purchasing need, retailers must hold a strong position to finalise that all important sale.
As a retailer, the right advertising and promotion of your business will aid in creating more demand for your products. Meeting the needs of your customers and increased orders to get the right product to the right customer, on time, can require a lot of organisation and be very time consuming.
Whistl’s extensive service portfolio can help support and resolve your business challenges at each stage of the customer journey.
The standard of service provided has been fantastic. Particularly our account manager who knows the market and Whistl services inside out.
She resolves any issues quickly and effectively, keeps us well informed of any changes in the market and arranges regular catch ups. I would recommend Whistl to any business looking for a new mail provider.
Louisa Webb, International Marketing Manager - The White Company
Customer acquisition
Increase the awareness of your products and brands with highly effective direct mail shots, leaflet advertising or product sampling campaigns. Whistl can help you generate traffic to your website or footfall to your bricks-and-mortar store, with highly targeted and competitive advertising solutions.
With an experienced insight and planning team, we have the ability to understand more about your current customers to improve the reach to similar individuals.
Improving basket transactions
Offering consumers a range of delivery options helps reduce basket abandonment. We'll help you convert your online visitors into customers with transparent item tracking and delivery confirmation options to help your customers buy with confidence.
Having a good inventory management system can help you to meet the needs of your customers who find the item they want is out of stock in store but is available online. We can provide solutions, unlocking more revenue for you and your business.
Reliable delivery
Management of multiple products, orders and promotions can be made simple with integrated IT systems covering a variety of delivery services.
Our suite of parcel delivery and fulfilment services gives you more time to concentrate on growing your business, whilst we bring greater economies and efficiency for delivery of your products and items to your customers whether that is here in the UK or an address abroad.
Managed returns
With more customers trying before buying, a managed returns service is critical.
Whistl make your customer returns easy with system produced labels, quality control on return conditions, re-package items for resale and even crucial data capture on the reasons for return to assist in adjusting order volumes with your supplier.
Marketplace sellers
If you’re a marketplace seller on eBay or Amazon, then look at what tailored solutions we have to suit your current challenges.
