Research, Insights and Industry Guides 

Whistl provides insights and research studies to enable brands, businesses, and wholesalers better understand customer perceptions, expectations, and the ideal approach on a range of topics relating to delivery management and customer service.

 


International Consumer Buying Behaviours, Trends and Insights 

Whistl conducted a research study, to understand changing customer international buying habits.

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International

What do customers want from a contact centre?

How to effectively manage your customer's experience through their calls and other interactions.

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Call centre handling, Call centre agents, Call centre training, outsourced call centre, Contact centre services

Online Shopping Behaviour Whitepaper 

An insight into what do your customers want? Whistl helps identify the factors that impact online purchasing.

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ASOS new parcel returns policy

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