Cookie Policy


Our Use of Cookies

Cookies are small text files containing letters and numbers which are placed on your computer by websites that you visit. We use cookies to identify you from other users visiting our website, so that we can improve your user experience and the way our website works when you are browsing through it.

Cookies used on our website

Whistl use cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. The types of cookies we currently use on our Website are detailed below. The cookie categories are based on the definitions contained in the International Chamber of Commerce UK Cookie guide Strictly Necessary cookies enable services you have specifically asked for and are essential in order for you to move around our website and use its features. Our website uses these cookies in a variety of ways, such as identifying you as a user when you are logged in, and remembering information you have entered in forms when you navigate to different pages during your session on our website.

Where the Whistl website require users to log in, cookies must be enabled on your system to access these services. If you choose to prevent cookies, we cannot guarantee access to the services provided through Whistl websites.

Cookie Categories

Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.

This Website use strictly necessary cookies to:

• Identify you as being logged in to this Website (Customer Portal)

• Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website

• Remember things like service selections you have made which are essential for us to provide you with services you have requested

• Make sure you connect to the right service on our website when we make any changes to the way the website works

 

Performance

Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.

This Website use performance cookies to:

• Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)

• See how effective our adverts are

• Enable us to track and improve this Website by analysing visitor behaviour and results.

• Improve the management and performance of tags on this Website.

 

Functional

Functional cookies allow this Website to remember choices you make, e.g. your user name, log in details for example when using the Customer Portal. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

• Identify you as having consented to use of cookies by this Website

• Remember selections you have made (such as search functions and results, and goods and services)

• Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose

 

Cookies Used on this Website

The following first party Cookies will be placed on your computer or device:

 

Name of Cookie: W3tc, CONCRETE5, CONCRETE5_LOGIN

Purpose: Aids website performance

Strictly Necessary: Yes

The following third-party Cookies may be placed on your computer or device if you consent to do so:

 

Name of Cookie: _ga, _gat, _gid, _utma, _utmb, _utmc, _utmz, _utmt, _gat_gtag_, __utmx, __utmxx 

Provider: Google

Purpose: These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics and for Google Analytics experiments (Google Optimize). For more details on managing Google Analytic Cookies go to Google

 

Name of Cookie: lidc, lang, bcookie, bscookie, UserMatchHistory, BizoID

Provider: LinkedIn

Purpose: These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and for advertising, using a service provided by LinkedIn. For more details on managing LinkedIn Cookies go to LinkedIn.

 

Name of Cookie: d, mc

Provider: Quantserve

Purpose: These cookies are used to track anonymous website information on how our visitors use our site. For more details on managing Quantserve Cookies go to Quantserve.

 

Name of Cookie: __qca, mc

Provider: Quantcast

Purpose: These cookies are used to provide website rankings, and the data they collect is also used for audience segmentation and targeted advertising. For more details on managing Quantcast Cookies go to Quantcast.

 

Name of Cookie: IDE

Provider: DoubleClick

Purpose: Google uses the DoubleClick cookies on AdSense sites, partner sites and certain Google services to serve more relevant ads across the web and limit the number of times a given ad is shown to you. For more details on managing DoubleClick Cookies go to Google

 

Name of Cookie: personalization_id, guest_id

Provider: Twitter

Purpose: This cookie tracks sessions data and for advertising using a service provided by Twitter. For more details on managing Twitter Cookies go to Twitter.

 

Name of Cookie: icft_master, icft_il, icft_in, ict_0, ict_master

Provider: Infinity

Purpose: Infinity uses a mixture of cookies in order to ascertain where a visitor came from and what number to display to them, for more information visit https://www.infinity.co/knowledge-base/article/cookies.

 

Name of Cookie:__hssc, __hssrc, __hstc, _fbp, _ga, _gaexp, _gat, _gci_au, _gid, ajs_anonymous_id, ajs_group_id, ajs_user_id, hubspotutk

Provider: Hotjar

Purpose: These cookies allow us to understand and analyse how users behave on our website and receive feedback from users as to how we can improve our service. For more details visit Hotjar.

 

Permissions and managing cookies

If you prefer not to accept cookies you can update these settings in the settings menu of your browser, this might stop you from being able to use some of our online services.

Most web browsers allow you to block cookies from being installed on your device through browser setting configuration. To obtain information about how to do this with your browser, please click one of the following links;

Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer – http://support.microsoft.com/kb/196955

Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

 

Deleting Cookies

Most web browsers also allow you to delete cookies that are stored on your device through browser configuration. To obtain information on how to do this with your browser, please click one of the following links;

Firefox – http://support.mozilla.org/en-US/kb/Cookies

Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer – http://support.microsoft.com/kb/196955

Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

 

Mobile phone and tablet users may have to refer to their handset manual or in-phone settings for details on how to block or delete cookies from their mobile browser.

For more information regarding cookies and how you can manage them, visit www.aboutcookies.org

 

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself