Whistl Group Service Policies and Related Documents

All Whistl Group products and services are subject to our General terms and conditions, and associated terms. Please see below our main terms and conditions documents, followed by links to specific products and user guides.

Whistl Privacy Notice for Mail 

This policy outlines the processes undertaken when handling mail items on behalf of our clients.

Read the Mail Privacy Policy

Fulfilment Services Terms and Conditions 

Terms and Conditions for the Provision of Fulfilment Services

Fulfilment Terms and Conditions

Parcelhub Data Processing Agreement 

This policy outlines Parcelhub's contractual agreement regarding the processing of personal data.

Read the Data Processing Agreement 

Parcelhub Data Policy

This policy itemises the legitimate bases for our holding, processing and retention, and how it is used and protected.

Read the Parcelhub Data Policy

Parcelhub Terms & Conditions of Carriage and Storage

The Road Haulage Association Conditions of Carriage set out the responsibilities of all parties involved in the movement of the goods, state time limits for claims, and specify the liabilities for loss, missed delivery, or damage.

Read the Carriage T&CS  Read the Storage T&CS