Parcelhub introduces DX as a carrier option

Due to a growing number of existing customers shipping more oversized items, Parcelhub has integrated and partnered with DX, granting clients access to ‘pooled volume’ discounted DX rates through Parcelhub’s multi-carrier shipping software.

Merchants utilising Parcelhub’s delivery management and customer services solutions seek greater choice and flexibility with their carrier options. This is partly due to the often turbulent nature of the courier sector and the fact that consumers increasingly rate ‘choice of multiple delivery options’ as one of the key drivers of online purchases.

Mark Rosenberg, Managing Director of Parcelhub, commented: “With revenues approaching £21 million this financial year, up 17% on last year, and a dedicated 20-strong UK-based customer services team, it is essential that we understand and deliver the solutions needed for retailers to compete with likeminded and much larger retailers.

Introducing DX’s suite of services further strengthens our multi-carrier proposition, enhancing our range of carrier partners, including Yodel, Evri, DPD, UK Mail, DHL, Whistl, UPS, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.”

DX has a unique portfolio of services covering a vast range of requirements for various industry sectors:

• DX Secure provides delivery of small, highly sensitive or highly valuable items to consumer addresses with the peace of mind of photographic evidence and time-stamped GPS coordinates being available for every delivery.
• DX Courier operates deliveries of parcels up to 25kg into business addresses, with the availability of either Next Day, Pre 12:00 or Pre 09:00 services, as well as Saturday deliveries.
• DX 1-Man offers delivery to either business or consumer addresses for multi-item, irregular dimension and weight, or palletised consignments on Next Day, Pre noon or Pre 09:00 services.

Shellea Crosby, DX Head of Wholesale, says, “DX are delighted to build on our existing relationship with Parcelhub, and by offering our complete portfolio of services, we expect a significant increase in volumes placed through our networks. Parcelhub has proven to be a like-minded business with which we are very comfortable, and we look forward to continuing to develop our partnership, bringing real benefits to both parties”.