Increasing in international customer orders for Sony DADC
Sony DADC are a leading end-to-end services provider for the entertainment industry and beyond, offering world-class digital and physical supply chain solutions and optical media replication services.
Cost and service reliability
Whistl have been working with Sony DADC for over five years offering cost savings and service reliability for their international parcels.
Whistl was able to effectively deal with our volume on a day-to-day basis – especially in the Q4, when there was a spike in volume. Communication with Whistl is great, they are always there, when we need them, ready to help. With regards to International Service, Whistl is a reliable and efficient delivery provider. The collections from us are always at the agreed time slot – without delays and with a great flexibility "for the last moment" if the need arises.
Agata Koper, Outbound Operations Supervisor, Sony DADC
We have been using Whistl for our international post for five years and have been very pleased with the service all round. We have seen an increase in international ordering from our customers over the last two years so a service which was quick and easy to use was vital for us and that has been provided. Our team are particularly pleased with the ease of the online system which allows us to group parcels of the same size and quickly input the required data for shipping It is also aided by very good relationship between the Whistl account managers and staff here at Sony. We find that we work well together to ensure any potential issues are resolved quickly avoiding delays of deliveries to customers”
Jamie Blunkell, Outbound Operations Manager, Sony DADC
Sony DADC Case Study
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