2023 Customer satisfaction survey results
We invited our valued customers to take part in our annual Customer Satisfaction Survey.
As we value our customers feedback and it is very important for us to understand how we’re doing and what we can do better.
We were delighted to hear that 84% of our customers were satisfied or very satisfied with the way we work with them.
What our customers have to say
Our Promise
It doesn't stop there
Our customer feedback will help us continue to improve the way we work.
- The results from the survey have been shared with relevant departments and members of staff
- We are focusing on areas that didn’t meet our expectations
- An action plan will be created to tackle any issues.
Thank you ...
... to everyone who took part in the survey.
Join our mailing list
Sign up and receive all the latest industry news and insights directly to your inbox.
Research, Insights and Industry Guides
In depth insights and research studies to help you better understand customer perceptions & expectations.
Share this article
International Logistics Memberships and Accreditations
Contact us to find out more!
We'll help you find the right courier management software solutions for your business needs.
Call us
We'll call you
Complete our contact form