Outsourcing Print Fulfilment Buys AlphaGraphics Time

For printing specialists, AlphaGraphics, being able to outsource selected fulfilment jobs has meant more time to concentrate on doing what they do best – providing marketing, design and sustainable print solutions.

The firm (one of almost 300 franchises around the world) called on the services of Parcelhub, part of the Whistl group, the UK’s leading printed matter fulfilment provider, when it became clear that specific fulfilment jobs were just too complex to manage in-house.

With thousands of customers requiring millions of pieces of printed material each year, the team at AlphaGraphics is no stranger to working to tight deadlines and juggling workloads. But as Account Manager Adam Granger explains, the time and manpower resources required to deliver more complicated fulfilment jobs weren’t cost-effective.

“We manage most of our fulfilment in-house, but sometimes a job requires more expertise. For one of our clients, we need to send more than 8,000 parish magazines to 440 individual addresses every two months – each address needs a different quantity, and they have to be there to meet seasonal deadlines.

“Organising it ourselves was taking a long time, and Parcelhub offered us a solution that was a good price and saved time. Now we pack up the printed magazines with lists, labels and full instructions, and Parcelhub manages the rest.”

Parcelhub’s expert team completes the job within a day and routes the parcels using one of several parcel carriers to get the best value for money. Parcels are all tracked, and AlphaGraphics receives Proof Of Delivery as well as a monthly returns report.

Mark Rosenberg, Managing Director at Parcelhub, added, “Because we can offer a broad range of services, we can provide a one-stop shop for most fulfilment jobs, handling the consolidation, packing and postage requirements. Our contracts with many UK carriers allow us to offer the best cost routing to ensure value for money.”

Parcelhub is the UK’s leading printed matter fulfilment and distribution provider, working with brand managers, advertising agencies, printers and publishers.