Whistl Contact Centres, the UK’s leading provider of personalised contact center solutions has joined the CCMA. (Call Centre Management Association)
It entered this market through the acquisition of Prism and subsequently expanded its presence through the acquisition of the award-winning Spark Response and most recently Clientbase Fulfilment. All now under the Whistl Contact Centres umbrella.
Whistl offers personalised contact center solutions tailored to meet customer needs, managing all consumer interactions from emails, social media posts to live online chats and calls.
With our rapid expansion into the contact center market to help support our end-to-end e-commerce proposition for brands and e-tailers, it is important that we deliver a high standard of service.
By joining the CCMA we are able to take advantage of their extensive resources to enable us to discover new ways to improve the customer experience we deliver and more.
Alistair Cochrane | CEO Whistl
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