Cutting Costs for Kirklees Council
For over 8 years Whistl has been the chosen reliable and efficient mail delivery provider to Kirklees Council. They recently led a collaborative further competition exercise for Yorkshire, Humber and AGMA Local Authorities; for up to 27 million mail items, using the Crown Commercial Service (CCS) Postal Goods and Services Framework (RM1063). Forming one consortium means combining mail volumes to get the best competitive prices.
The challenge for Kirklees Council is financial pressure; to reduce postage costs by finding better, more efficient ways of operating while ensuring quality of service is not compromised.
Kirklees had found the initial transition using Whistl extremely well managed with lots of support and advice for maximising the mail read rates to around 98%. They reduced their postage costs, received excellent account management and advice on operational issues. In short they found Whistl to be quick, flexible, efficient and most importantly secure.
Whistl won the Call Off contract being the top scoring provider in the delivery of service, contract management, planning, implementation and training.
Since the Call Off Contract was awarded, the collaborative approach between Yorkshire, Humber and AGMA and Whistl has resulted in Kirklees Council achieving significant savings with more expected during the year ahead.