CollectPlus Courier Integration and Services


Save time and money for your company and customers, increase delivery performance and enhance customer experience by working with the Whistl Group’s CollectPlus courier services.

For large-scale retailers, brands and wholesalers looking to retain their existing CollectPlus contract, our CollectPlus shipping API enables companies to manage and track shipments automatically using their system.

Access ‘pooled volume’ CollectPlus business rates with a Whistl account

Working with the Whistl Group for your CollectPlus courier services enables companies to manage and track shipments automatically using their existing systems. Some of the benefits include:

  • Access 20+ supported carrier partners and 600+ delivery options from a single platform, with discounted rates thanks to Whistl Group buying power.
  • Easy integration with third-party software, such as your own Order Management System.
  • Benefit from single collection regardless of carrier choice; our single-contact, single-contract system streamlines your parcel management.
  • Tailored fulfilment services easily integrate your order management system and sales channels.
  • Accelerate your label production and order processing with Proactive Tracking Support to ensure you and your customers can stay informed.

The Whistl Group can even answer your customers’ delivery queries on your behalf.

In addition to the above benefits, Whistl’s unique CollectPlus API offers a unique portfolio of end-to-end logistics solutions, allowing you to create single or batch labels, search and manage existing shipments and access greater delivery choices to decrease cart abandonment. We can help you at each customer journey stage, from eCommerce fulfilment to contact centre services, product sampling and customs clearance.

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Make our CollectPlus API your competitive advantage with the Whistl Group.

When you work with the Whistl Group, you can access our CollectPlus shipping and tracking API, a RESTful (XML) solution which allows you to search and manage existing shipments, track parcels and link to other features, meaning you can access everything you need from a single interface. It can be easily integrated with third-party software, such as your Order Management System, and accessed over standard HTTP.

All API functions are operated by sending and receiving XML to our servers. You can write programs that use our API using any language or platform that can make HTTP requests and parse XML.
Whether you are an eCommerce start-up, global brand, wholesaler or SME retailer, our CollectPlus API can simplify your delivery process and give your customers the delivery choices they demand.

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CollectPlus shipping api

How does the CollectPlus API work?

  1. Kick-off: We’ll start with an initial consultation to discuss your technical requirements and any key information.
  2. Set-up: We’ll configure your account for the CollectPlus API and set up your bespoke shipping preferences.
  3. Build: We complete any build or configuration with your existing system.
  4. Testing: It’s then time to test and check your data and integration to ensure that everything will run smoothly.
  5. Launch: That’s it – your integration is complete! You’re ready to ship your goods.

You’ll always have someone to turn to if you have any questions or queries; we’ll assign you a dedicated implementation manager who is responsible for the management and coordination of the integration process, and an account manager to continue supporting you once your CollectPlus API has been implemented.


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Contact us to find out more!

We'll help you find the right courier management software solutions for your business needs.