Case Study Ethical Superstore

The retail industry has evolved over the past two decades, with much of the change coming from developments in internet growth and e-Commerce retailers.
With consumers’ power increasing, with access to more shopping platforms and buying choices than ever before. There are now multiple ways to find a solution to a purchasing need, retailers in both the 'physical' and 'digital' sense must hold a strong position to finalise that all-important customer sale.
As an e-Commerce retailer, the product purchase path can have a number of hurdles, throughout the critical customer journey. From gaining the consumer's attention, with the right advertising and promotion, to managing product inventory to meet that demand, offering the right parcel delivery options and managing the product return services to keep customers happy and business profitable. Creating a successful retail business model, you know that it is not the end of the customer journey, as there is still the job of keeping them loyal with great customer service.
Whistl's extensive fulfilment service portfolio, allows us to support the demands of your customers, at the same time you focus on increasing sales. With solutions tailored to the needs of your retail business, we are the perfect fulfilment partner to help you resolve your retail business challenges.
Outsourcing your businesses retail fulfilment service holds many benefits. Rather than taking care of certain tasks in-house, Whistl manages all of the required elements to get your items delivered to your customers, on time. This support allows you and your staff to focus on your customers, market changes and growing your company.
Whistl’s third-party warehousing and fulfilment services are fully tailored to support your business model. Whether you already run an established eCommerce company or haven’t long been established, outsourcing your retail fulfilment makes strategic sense for your e-Commerce business.