Case Study Ethical Superstore
Delivery and Fulfilment Services for Ecommerce Retailers
Whistl provides tailored eCommerce fulfilment services, to growing multi-channel retailers and brands.
The retail industry has evolved over the past two decades, with much of the change coming from developments in internet growth and e-Commerce retailers.
With consumers’ power increasing, with access to more shopping platforms and buying choices than ever before. There are now multiple ways to find a solution to a purchasing need, retailers in both the 'physical' and 'digital' sense must hold a strong position to finalise that all-important customer sale.
As an e-Commerce retailer, the product purchase path can have a number of hurdles, throughout the critical customer journey. From gaining the consumer's attention, with the right advertising and promotion, to managing product inventory to meet that demand, offering the right parcel delivery options and managing the product return services to keep customers happy and business profitable. Creating a successful retail business model, you know that it is not the end of the customer journey, as there is still the job of keeping them loyal with great customer service.
Whistl's extensive fulfilment service portfolio, allows us to support the demands of your customers, at the same time you focus on increasing sales. With solutions tailored to the needs of your retail business, we are the perfect fulfilment partner to help you resolve your retail business challenges.
Why outsource your retail fulfilment needs to Whistl
Outsourcing your businesses retail fulfilment service holds many benefits. Rather than taking care of certain tasks in-house, Whistl manages all of the required elements to get your items delivered to your customers, on time. This support allows you and your staff to focus on your customers, market changes and growing your company.
Whistl’s third-party warehousing and fulfilment services are fully tailored to support your business model. Whether you already run an established eCommerce company or haven’t long been established, outsourcing your retail fulfilment makes strategic sense for your e-Commerce business.
Some of the benefits of outsourcing your fulfilment needs to Whistl:
- Managed inventory: Gain greater insight into your product sales with managed inventory reporting. With Whistl we review your product lines, sales figures and stock levels to ensure customers do not buy items that re no longer in stock.
- Low costs: No investment is needed for warehouse space or the workforce to pick and pack orders if outsourced. Whistl works with you to create the right solutions and cost-efficiencies for all of the required services. With Whistl our trained pick and pack staff ensure a better quality of product selection to avoid miss-picks of the wrong item or sizes (which inevitably ends in more returns and customer annoyance).
- Shipping discounts: With a diverse range of parcel delivery solutions, Whistl can leverage our close carrier partner relationships to make your customer parcel deliveries your competitive advantage.
- Convenience: Creating one point of contact, with outstanding account management, we work with your business in partnership to simplify the process and improve on your business KPIs.
Example items we can fulfil for your e-Commerce retail business
Alcohol
B2B Wholesale
Books
Charity Goods
Clothing
Computer Accessories
DVDs
Garden Equipment
Household Goods
Plus Many More
International Fulfilment Services
Our range of international order fulfilment and distribution options allows your retail business to expand your customer base around the globe. Reach new international customers, by letting Whistl manage your logistics.
