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Business Delivery Solutions to Germany

International Mail To Germany

Germany is the largest national economy in Europe, has the fifth highest GDP in the world, and is an incredibly important international trade location for many businesses. One of the world’s biggest importers and exporters, shipping to and from the country is constantly increasing in what has become an incredibly competitive market.

As well as business postage, there is now more personal delivery demand with approximately 140k Germans living in the UK and circa 100k Brits in Germany. Close ties between the UK and Germany make it an easy and appealing market to access for many UK online retailers, e-commerce, and other businesses looking to expand overseas. At Whistl we offer leading business solutions for mail and parcel delivery to Germany for countries here in the UK or from other destinations with our worldwide delivery services.

German Postal Statistics

The German mail communication market in 2019 had an estimated market value of €4.2 billion, with Deutsche Post holding 62.2 % of this value against their competitors 37.8 %     

In 2018 the Pitney Bowes Parcel Shipping Index revealed shipping volume from Germany had increased 5.1% year on year to 3.5 billion items. This volume growth was aided by a strong e-commerce trend, with the carrier DHL declaring its revenue growth had improved by 7.1% to €5,556 million in 2018 and they had seen a volume improvement of 7.5% taking their parcel volumes to 1,479 million. The total e-commerce German market was estimated to be worth €53.3 billion in 2018 and had been expected to reach €57.8 billion by the end of 2019.

Compared to market mail items per household, Germany is slightly lower down the scale than some of its European neighbours with around 340 items per inhabitant.

For businesses looking to enter the German market, the e-commerce focus is here to stay, Statista has projected that the revenue of retail sale via mail order houses or via internet in Germany will amount to approximately €94 billion by 2023.


Arrange Parcel Delivery to or from Germany with Whistl's International Shipping Services

Whatever industry your company works in, if you’re looking to start to send parcels to Germany or increase your international imports to the UK from Germany then our services can ensure your deliveries arrive on time with a smooth process.

Whistl is a trusted business delivery management company offering leadership in business mail and parcel delivery solutions, to ensure reliable postage to and from Germany.

With Whistl we work with you in partnership to understand your shipping needs, to find the right service and carriers to get your customers' items delivered.

Whistl's International Parcel Delivery Services

Whistl can support your International Parcel Deliveries

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The German Market and their Shipping Potential

Whistl has conducted a research study into the German market, to understand changing customer international buying habits. 

Our research study was conducted online from 25th – 29th March 2020 and all participants were sourced from a large international online panel provider.

The top trends in the purchasing habits of consumers in Germany have been highlighted below. 

 German cross-border purchase frequency.PNG

26% made a purchase in the last four weeks!

German consumers want better prices, the latest products, and unique items and they are no longer limited to local markets. For businesses wanting to expand their customer base, seeking opportunities in foreign markets is an ideal market place to explore. 

It’s vital they understand the German market further to attract and retain shoppers. Whistl has outlined some key facts from our recent cross-border consumer research findings, to provide businesses with further insight into these customer habits, expectations, and concerns.

What items are the German's buying from international sellers?

49% of French consumers purchased fashion items (clothing, shoes & accessories)

                German cross-border purchases.PNG

Which countries are coming out top when it comes to purchasing goods internationally?

The majority of German shoppers have purchased an item from:

 German cross-border countries of purchases.PNG

Germany's Expectations and Concerns

home 01@2x


a complex returns process was a concern

Goods flown

15.1 days

acceptable delivery window

Customs clearance


customs (costs & processes) a disadvantage

What do the Germans see as the main advantages and disadvantages of cross-border purchasing?

Advantages Disadvantages
62% gain a product not available locally 70% were concerned about longer delivery times
56% take advantage of better prices 61% about receiving low quality or fraudulent goods
55% access a unique product 53% about complex return procedures

The most popular retailer websites for our German panel

  1. Amazon (77%)
  2. eBay (41%)

The most popular payment options for our German panel

  1. PayPal (68%)
  2. Credit card (28%)
  3. Invoice (17%)
  4. Debit card (16%)
PayPal payment choice

UK Fulfilment Services For German Retailers

Our range of international order fulfilment and distribution options allows you to expand your offering here in the UK. Reach British customers, by letting Whistl manage your logistics. 

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Tracked International Parcel Deliveries

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