International Parcel Delivery

Delivery Duties Unpaid (DDU)


Avoid the hassle of parcel delivery post-Brexit with Whistl’s DDU shipping solutions.

Following Brexit, the UK is no longer part of a single market, so international parcel delivery across the UK and EU border will be subject to customs duties and taxes.

With Whistl’s Delivery Duty Unpaid service, your customer (the recipient of the item) is responsible for paying taxes and duties. The final recipient will be notified of the associated costs. A request to settle duties and taxes in full is essential before the goods are cleared and delivered, in addition to the price of the parcel delivery service.

Whistl manages the full process of the deliveries and customs. The end customer is ultimately responsible for paying the duties before they can take final possession of their package.

Why Use Whistl’s DDU Service?

Delivery Duty Unpaid shipping benefits your price-conscious customers, allowing them to compare the item cost at checkout. The additional duties, taxes, and payment process must be clear to the customer, ensuring that the buying experience stays positive until the goods are received.

As a UK business, navigating post-Brexit shipping regulations can be time-consuming and complex. It can also limit your reach and damage customer satisfaction if you are unsure how to continue delivering parcels to EU customers. With Whistl’s parcel export services, we will take away these obstacles as you can rely on our EU delivery expertise and work closely with your dedicated account manager.

Learn more about Whistl's Delivery Duty Unpaid solution and receive your tailored quotation.

Make an Enquiry

International e Commerce Parcel Delivery

Whistl's Delivery Duty Unpaid Process

Below is a complete overview to ensure the most effective international delivery DDU solution for you and your customers.

Delivery duty unpaid.png

Cross Border Solutions Memberships and Accreditations

We're here to help!

International Logistics Memberships and Accreditations

3pl_fulfilment_company_uk.jpg

Contact us to find out more!

We'll help you find the right courier management software solutions for your business needs.