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Handling Popsa's Inbound Customer Emails in Multiple Languages


Popsa, is an established platform that allows customers to automatically create personalised products using machine learning algorithms via its iOS and Android apps. 

<h4><span class="heading--4"><a href="https://popsa.com/">Popsa</a>, is an established platform that allows customers to automatically create personalised products using machine learning algorithms via its iOS and Android apps.&nbsp;</span></h4>

Who are Popsa?

Popsa is an established platform that allows customers to automatically create personalised products using machine learning algorithms via its iOS and Android apps, including photo books and prints. The Soho-based company was founded in 2016 and has established an international presence in 50 countries. In 2020, Popsa was nominated by The Sunday Times Fast Track as one of the UK's top 10 rising tech stars.

Popsa Appointed Whistl Contact Centres

Popsa has appointed Whistl Contact Centres in a competitive contract to support its London team from its Gateshead facility.  Whistl will handle inbound email in both English and 10 additional languages.

Contact Centre Testimonials

Winning Popsa in a competitive race shows that Whistl has the experience and flexibility to support customers whether their consumers are in the UK or abroad.  We have amazing people here at Whistl who understand our customers’ needs and integrate seamlessly into their teams.

Nick Wells, CEO Whistl

We have already noticed a positive effect working with Whistl and are looking forward to building a strong relationship with them.

Declan Mellett, Executive Chairman Popsa

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