Parcelhub

Proactive multi-carrier delivery management solutions from regionally-located depots throughout the UK.

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Flexible and scalable delivery management services in your area

Part of the Whistl Group, Parcelhub's regionally-located depots throughout the UK help multi-channel retailers, brands and wholesalers with flexible and scalable delivery management services and seamless integrations.

Whistl Group Parcel Delivery Management Solution

Our parcel carrier management services provide one point of contact for a range of services including our smart technology and proactive customer services solutions. Available under both the Whistl and Parcelhub brands. Whistl for National large and medium shippers and Parcelhub for medium to small shippers for a more localised collection and bespoke service.

About the Whistl Group

Regionally-based Depots for Flexible and Convenient Local Parcel Collections

Supporting medium sized organisations and large SMEs Parcelhub offers a regionalised approach and personalised service with onsite local collections and consolidated volumes. Our Parcelhub customers benefit from attractive carrier rates which have been secured for both Parcelhub and Whistl Parcel customers.

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Multi-carrier delivery solutions

Thousands of retailers, global brands and wholesalers trust the Whistl Group with their retail shipping management. Maximise your delivery advantage with more choice, access to >20 carriers and >600 delivery options all from a single platform. With discounted pricing, due to Whistl Group buying power, your business deliveries will be more cost-efficient.

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Enhanced Delivery Management Support

Enhanced Delivery Management integrates seamlessly with your customer support software, giving you total transparency of your customers’ delivery experiences. Meanwhile, our tailored reporting helps you quantify the true cost of failed deliveries and measure its impact through the improvement in your customer satisfaction metrics.

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Proactive Tracking Support

Our in-house experienced delivery management team respond to tracking-related queries to improve customer service levels and create cost-efficiencies for internal staffing and resourcing. With our ticketing platform, we can even provide merchants full transparency of how we deal with your customers tracking queries, increasing the likelihood of you receiving positive feedback across your sales channels.

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