We're thrilled to have won a Gold award in the Mail Performance category at The Strategic Mailing Partnership (SMP) Networking & Awards ceremony.
Data-Driven Door Drop Gets Tails Wagging
The Mail Performance award recognises campaigns that achieve outstanding results, demonstrate excellent return on investment, and meet or exceed client expectations.
Our Doordrop Media team's entry focussed on our collaboration with Tails.com, a subscription service disrupting the world of pet food.
Tails.com wanted to drive long-term subscriptions and chose Whistl as their door drop partner owing to our advanced targeting capabilities and robust data sets.
We implemented a test-versus-control matrix to ensure each creative had an equal opportunity for success. The testing revealed that the envelope format, commonly used by other subscription service brands, was the most effective (compared to the leaflet format).
The winning work was an attention-grabbing, tail-wagging campaign that delivered a +173% uplift, driving more orders, higher sales, and an increased Average Order Value (AOV).
Upon receiving the award, Susie Idle, Business Development Director, said: "This recognition is a testament to the creativity, collaboration, and results-driven approach our team brings to every campaign. Huge thanks to our incredible clients, agency partners, and colleagues who make this possible - your trust and innovation inspire us every day."

(L-R Laura Sanjurgo, Commercial Director - Whistl Mail, Susie Idle, Business Development Director - Whistl Doordrop Media, Karen Roberts, Account Development Director - Whistl Doordrop Media, Mark Davies, Managing Director - Whistl Doordrop Media, Hal Cruttenden - Host)
SMP Awards 2025: List of Winners
The Strategic Mailing Partnership Awards celebrate excellence in the UK print and mailing industry, recognising outstanding mail campaigns, innovative multichannel marketing, sustainable practices, and emerging talent.
As well as landing an award, Whistl was the headline sponsor of the event held at The Steel Yard in London. Hosted by comedian, Hal Cruttenden (Live at the Apollo, Mock the Week), the evening was a celebration of the best of creativity and innovation within the mail industry.
Hundreds of people from across the print and mailing industries came together to celebrate success, create new connections and generate new momentum for the sector.
Here's the full list of award winners:
Mail Performance Award
Platinum: Webmart and Exodus Adventure Travels – Welcome Home Programmatic Mailing
Gold: Whistl Doordrop Media – Tails.com Door Drop
Gold: Precision Proco – DFS Home Movers 2024
Gold: Formara Print & Marketing – USP College Welcome Days
Gold: Join The Dots (Salocin Group) – Comic Relief: Post with Purpose
Gold: Nutshell Creative – Rohan: Harnessing Data to Elevate Creativity
Highly Commended: Go Inspire Group - A Xerox Company – EE Christmas Tech Catalogue
Sustainable Campaign Award:
Gold: Webmart – YPO Catalogue Transformation
Silver: Join the Dots & Whistl – RSPCA Christmas Campaign
Bright Futures Award
Gold: Hannah Murphy – PSE Agency
Silver: Isobel Arnold – Paragon UK
Bronze: Claire Behan – Canon Production Printing
Highly Commended: Paige Magpie Ellis-Gibson – Greens the Signmakers
Congratulations to all the winners and thanks to everyone who contributed to a fantastic evening!
This recognition is a testament to the creativity, collaboration, and results-driven approach our team brings to every campaign. Huge thanks to our incredible clients, agency partners, and colleagues who make this possible - your trust and innovation inspire us every day.
Susie Idle, Business Development Director, Whistl Doordrop Media
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