Outsourced Contact Centre Services

Providing tailored solutions for inbound and outbound contact centre services for brands and retailers.

Our tailored call centre solutions can help you focus on critical business, as we manage your customer calls.

Outsourcing your contact centre services gives you and your business more time to focus on growth as well as alleviating the stress and cost of maintaining an internal customer services team. 

Here at Whistl we can provide tailored customer service solutions for your business needs. Whether you require a dedicated line for all enquiries, your office has reached capacity, or you need help managing peak periods, our inbound customer service management could be the solution to all these challenges.

Although we specialise in inbound customer service management, we are flexible in the way we work and collaborate with our clients to scope their requirements and achieve their objectives, which may include specific outbound activity, enhancing your businesses sales efforts.

With visibility of your businesses telephony traffic, we can provide tailored and detailed reports, allowing gudiance and improvements for your customers experience.

 

Call Centre Services

Your brand is in safe hands, with a focus on quality and detail. Our team will work closely with your business to scope your requirements and ensure your objectives are met.

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Telemarketing Services

As a true extension of your team, we support the growth of your customer numbers, developing sales leads and increasing your business revenue opportunities.

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eCommerce Customer Service

Online sales are likely to be core to your business success. Our bespoke eCommerce customer service solutions help aid a smooth buying experience, for your customers.

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Customer Data Handling

Maintaining an effective CRM system takes time and resource. Whistl's Customer Data Handling solutions help to improve sales, reducing both wastage and marketing costs.

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Outsourced Customer Service

Outsourcing you customer service operations to Whistl will help your business to save time and money. Enhancing your customers experience as a true extension of your team.

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Providing support for the Health and Care Home Industry

Find out more about how our contact centre services help support business, within the healthcare industry

Explore Healthcare

Healthcare industry

Providing support for eCommerce Businesses

Find out more about how our contact centre services help support businesses that sale goods and services online.

Explore eCommerce

ecommerce customer journey

How we have helped our customers 

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
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