Whistl, the UK’s leading logistics specialists in ecommerce fulfilment, mail and parcels, has been chosen by Tesco to provide warehouse, fulfilment, delivery and return management services for its newly launched F&F Online provision.
F&F Clothing is now available to order through Tesco.com and the Tesco App.
Whistl Is Selected Partner to F&F Online
The selection method to find the right fulfilment partner to help deliver the F&F Online offering involved a competitive process. Whistl was selected to work with F&F Online to jointly develop bespoke, robust fulfilment solutions encompassing delivery and returns management.
The development programme included IT integration to ensure a seamless purchase experience for customers, including mechanisms to earn Tesco Clubcard points on F&F Online orders.
During the past seven months, Whistl has invested £7.5m in its Lutterworth site to increase capacity by 160,000 sq ft, from 300,000 sq ft, through the construction of a multi-level mezzanine structure with 40,000 sq ft per floor, complete with automated conveyors that will enable the company to process around 250,000 pick and pack items per week.
"Great Result for the Whistl Group"
Fliss O’Hara, Managing Director of Whistl Fulfilment, said: “We are delighted to announce that we will be working with F&F Online. We have been working closely with the Tesco team to provide a tailored service that meets their specific requirements."
Nick Wells, Executive Chairman, Whistl, said: “Winning F&F Online is a great result for the Whistl Group, and I want to thank everyone across the business for their hard work in getting us ready for launch, from building the new mezzanine to integrating the IT systems into our own warehouse management system. This is an exciting milestone in the development of our Fulfilment business, and we are looking forward to supporting Tesco F&F as it grows its online presence in the coming years.”
About Whistl Fulfilment
Whistl Fulfilment is one of the UK’s biggest and best providers of integrated multi-channel fulfilment and carrier management solutions. We work with over 50 brands, including Tesco F&F, SharkNinja and Microscooters.
Operating from six sites with over 1.5million square feet of multi-user warehouse space, we ship to customers in the UK and internationally at preferential parcel rates, leveraging our scale and proprietary Warehouse Management and Carrier Management platforms to deliver exceptional value
For media enquiries, please contact Paul Donlon by telephone at 020 3355 0959 or email pdonlon@owlms.com.
Join our mailing list
Sign up and receive all the latest industry news and insights directly to your inbox.
Research, Insights and Industry Guides
In depth insights and research studies to help you better understand customer perceptions & expectations.
Share this article
You may also like...
