We can create a dedicated telecommunications team of call centre agents to navigate calls from customers or your patients. We work as an extension to your own team, fully trained to provide the right level of service for your business needs.

Outsource calls and queries for those specific hours where your teams are typically busy and calls are often missed or extend your hours of customer services or manage staffing levels during holiday periods.

We can provide key customer insights with customer survey services, contact data update services. We can even book, confirm or manage appointments for product servicing. Our team is GDPR and PCI compliant in all data and call handling.

Marketing campaign periods can be challenging to manage, with the invariability of the call demand against the campaign objectives. Whistl supports your business and each campaign, wherever you advertise, tracking campaign and conversion performance and ensuring your media campaigns deliver results.

Increase the technical support available to your customers by outsourcing some or all of these calls to Whistl, We work closely with your business to ensure our call agents are trained to understand the customer's issues and determine how and if they can be fixed, to roll out specific technical services and solutions on your behalf.

Have your calls exceeded the capacity of your in-house call handling team? Or do you need to add further flexibility to handle peak periods of the day? Whistl offers a daily contact handling capacity as your trusted overflow partner. Our flexible teams can manage the calls that are not currently being answered effectively