Parcel Delivery Management Services, from The Whistl Group visit parcels website

Whistl Publishes First Annual ESG Report on the Road to Net Zero

July 2024


Whistl, the UK’s leading logistics specialists in e-fulfilment, mail and parcels has published its first annual ESG Report covering its activities and progress in its environment, social and governance strategy (ESG).

The launch of the report is a significant step in its drive to achieve Net Zero by 2045 as it will annually and transparently track the company’s robust strategy and progress in achieving its aims in the coming years.

The company’s stated overall ESG strategy is to ‘deliver competitive services for customers whilst enriching its colleagues and communities and minimising our impact on the environment’.

The report covers progress on: Equality, diversity and inclusion, fair and decent work; employee training and development; supporting communities; carbon emissions; sustainable supply chain; and waste management.

The key highlights from the 2023 report include:

  • Overall decrease in carbon footprint.
  • 90% recyclability across the Group.
  • 91% of energy used is from renewables.
  • Achieved Ecovadis Gold accreditation.
  • Director-backed EDI focus on Race, Women and Disability at Work.
  • Supported 8 community charities.

Nick Wells, Executive Chairman, said: “We aim to be a sustainable business, not only financially but also within the environment and communities in which we operate. We must create momentum despite the technological challenges. That is why we have committed to achieving Net Zero by 2045.

“We understand that we cannot do this on our own, and we will work closely with customers and suppliers to enable them to achieve their own emissions reduction targets."

He continued: “We work hard as an organisation to ensure that our colleagues are treated with respect, can be free to be themselves at work and know that they will be listened to. We have made great strides and continue to make progress.

“We are committed to using our resources to encourage the potential within our people and in the local communities in which we operate, and the report covers a variety of initiates we have undertaken over the year.

Wells concluded: “We are committed to do the right things by the environment, by our employees and the communities in which we work and am pleased that our work is comprehensively covered in our first ESG Annual Report.”

Whistl's 2023 ESG Report is publicly available alongside more information on the company's wider ESG strategy. 

About Whistl

Whistl is a £770m+ revenue delivery management company that provides mail, parcels, leaflet advertising, fulfilment and contact centre services in the UK and internationally. Headquartered in Marlow, the Whistl group of companies operate across the UK, and handles in excess of 3.6bn items a year.

For media enquiries, please contact Paul Donlon by telephone at 020 3355 0959 or email pdonlon@owlms.com.

We aim to be a sustainable business, not only financially but also within the environment and communities in which we operate. We must create momentum despite the technological challenges. That is why we have committed to achieving Net Zero by 2045.

Nick Wells, Executive Chairman, Whistl

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