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Meet the agents
Whistl's Contact Centre Agents
Whistl’s customer support and call centre agents are professionally trained to your exact business service levels. Our agents look to provide great service for all of our clients, working as if they were an extension of your team. Our contact centre staff believe in supporting customers with their queries and questions, to ensure your customers remain loyal and happy, across all contact channels. With a positive outlook, our team look to find the right resolution and effective response for all inbound queries.
Multi-channel Contact Centres Solutions, from Whistl
Whistl offers tailored contact centre services to suit your current call or customer contact needs. Whether you need a dedicated team to manage all calls or would like to offset peak or seasonal periods for increased emails or social media channels with our shared bureau team. Outsourcing customer support to Whistl provides you a fully managed team of expert customer service advisors. Whistl provides mult-channel support for inbound customer service contacts from social media, live chat, emails, traditional letters and calls.
Our flexible service also allows the benefit of scale, with the ability to adjust the level of contact centre support so even the most challenging staffing resource periods are covered, saving you money and reducing your customer hold times.
Multi-channel Contact Centre Support Available
Benefits of Whistl's Contact Centre Services:
- A knowledgeable contact centre team, with an average tenure of 9 years
- A business with 35 years experience
- Client retention average of 14 years
- A dedicated support team of 500 seats
- Exceptional customer experience
- First contact resolutions
- UK Based multi-site locations
Whistl have been our trusted partner for over 14 years providing our online and retail business with the flexible, reliable support we need to allow us to concentrate on growing the business.
We know our customers are safe in their hands!
Dick Jude, General Manager at The Noble Collection
Contact Centres you can Count on, from Whistl
Outsourced customer support solutions from Whistl include:
Contact Solution Memberships and Accreditations
Contact Solutions: Whistl's Customer Service Agents and Customer Success
Fully managed customer experience services across all channels for different industries and brands
International Logistics Memberships and Accreditations
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