Outbound Telemarketing Services
Whistl are the leading providers of telemarketing services for B2B and B2C industries. Grow your business with our range of outsourced contact centre solutions.
Outsourcing your lead generation and appointment setting will empower you to focus on other aspects of running your business. We conduct market research and identify potential customers on your behalf, before either warm or cold-calling your organisations most valuable prospects, all whilst adhering to the latest data protection guidelines.
At Whistl we work as an extension of your team, our call centre experts develop and nurture your leads, generating sales, without your organisation having to expand office space or budget for additional overhead costs for recruitment Whistl’s has a national base of telesales agents, and our team have decades of experience providing tailored outbound telemarketing services to a broad range of industry sectors, including:
- Public sector - From housing associations to local councils and political parties, we have supported some of the UK’s most impactful campaigns
- Charities – We are experienced in helping charities of all sizes re-engage with their donor base maximising lifetime donation value
- Utilities - We’ve helped some of the big six and many of the newly emerged energy and utility firms to grow their customer numbers, including EON, and Scottish Power
- Telecoms - We’ve worked with the UK’s most recognisable telecommunications brands and CSPs, including BT and Sky, to identify opportunities and deliver customer growth
Improving your businesses sales opportunities
Whistl offers your business a fully bespoke outbound telesales support service, working to enhance and compliment your current sales team activity. We take the time to understand your business and sales strategy to:
- Create flexibility and scale for your sales team
- Cross-sell and up-sell opportunities to your existing customer base
- Identify and qualify new prospective sales opportunities, through the buying cycle
We are fully PCI DSS compliant and we operate within a
cloud-based IT infrastructure, with a trusted disaster recovery operation.
What are the benefits of outsourcing call centre telesales?
Hundreds of established business have for as many as 14 years outsourced their B2C and B2B call centre operations with Whistl because they benefit in the following areas:
- Economies of scale
- Saving money on training, recruitment and staff retention
- Proven track record of high conversion rates
- Analyse customer behaviour with improved reporting
- Reduce unwanted contacts
- Offer exceptional customer service, increasing your CSAT and NPS
The Outbound Telesales Support Service Process
Your unique campaign structure is created, based on your requirements
Telemarketing platforms maximise agent efficiency & campaign results
We create the right team, based on the specific campaign and set objectives
We manage all selected advisors to deliver the best possible service
We provide useful campaign insight to drive more relevant business intelligence
|Areas we don't cover in our Outbound Telemarketing Services|
|Personal Injury Insurance|
|Cost per lead|
|Cost per sale|
Why should I choose Whistl as my outbound telesales partner?
Ahead of any campaign we will meet to understand your goals, targets, and objectives to ensure the service you need is understood and your brief can be met. Our setup and service include:
- Rapid implementation
- Total transparency
- Carefully selected range of data partners