Telemarketing Support Service


Whistl is the leading provider of contact centre services for B2C and B2B industries, telemarketing support can be part of the contact centre solution, to improve your business growth. 

At Whistl we work as an extension of your business and service team, our contact centre experts can nurture your businesses inbound generated leads, without your organisation having to expand office space or budget, for additional overhead costs for recruitment. Whistl’s national base of customer service agents have decades of experience providing tailored contact centre services to a broad range of industries and sectors including:

  • Public sector - From housing associations to local councils and political parties, we have supported some of the UK’s most impactful campaigns 
  • Charities – We are experienced in helping charities of all sizes re-engage with their donor base, maximising lifetime donation value
  • Utilities - We’ve helped some of the big six and many of the newly emerged energy and utility firms to grow their customer numbers, including EON,  and Scottish Power 
  • Telecoms - We’ve worked with the UK’s most recognisable telecommunications brands and CSPs, including BT and Sky, to identify opportunities and deliver customer growth
     

Outsource your calls to Whistl, we work as an extension of your team to provide expert customer service and support.

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Improving your businesses growth 

Whistl offers your business fully bespoke support service for your telemarketing support needs. We work with your business to enhance and compliment your current marketing activity, taking the time to understand your business and enhance your customer service strategy:

  • Create flexibility and scale for your in-house team
  • Leverage cross-sell and up-sell opportunities to your existing customer base
  • Improve data quality with data cleansing techniques

We are fully PCI DSS compliant and we operate within a
cloud-based IT infrastructure, with a trusted disaster recovery operation.

Outbound telemarketing

The benefits of including telemarketing services, with your overall outsourced contact centre support?

Hundreds of established businesses have for as many as 14 years outsourced their B2C and B2B contact centre operations with Whistl because they benefit in the following areas:

  • Economies of scale 
  • Saving money on training, recruitment & staff retention
  • Proven track record of high conversion rates 
  • Analyse customer behaviour with improved reporting
  • Reduce unwanted contacts
  • Offer exceptional customer service, increasing your CSAT and NPS
     
Outsourced Contact Centre

The Telemarketing Support Service Process

doordrop campaign insight@2x

Discovery

Your bespoke needs are reviewed based on specific requirements

doordrop campaign brief@2x

Strategy

Telemarketing platforms maximise agent efficiency & campaign results

doordrop creative@2x

Train

We create the right team, based on the specific campaign and set objectives

doordrop campaign audience@2x

Manage

We manage all selected advisors to deliver the best possible service

Hybrid Mail   upload

Report

We provide useful campaign insight to drive more relevant business intelligence


Whistl's UK Telemarketing Services Onboarding Process

Ahead of any campaign, we will meet to understand your goals, targets, and objectives to ensure the service you need is understood and your brief can be met. Our setup and service include: 

  • Rapid implementation
  • Flexibility and scale
  • Total transparency

Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself