Inbound and Outbound UK Call Centre Services

Whistl’s outsourced call centre services are tailored to your individual business requirements 

Whistl know all of your customers are important, and as your business grows, this can increase the numbers of calls you receive.

We are here to support your business objectives and with our outsourced inbound call centre we can work as an extension of your business and handle all or some of your customer calls, with our UK based call centre.

We build tailored solutions that support your business needs, working in partnership with you and your business to offer a complete outsourced customer services department. Our support and guidance allows you to concentrate on your core business activity and growth objectives.

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Our call centre services are:

Inbound Call Centre

A flexible outsourced contact solution with our UK based inbound call centre.

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DRTV Call Centre

Ensuring your media and DRTV campaigns deliver results, with specific call solutions.

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Bureau Call Centre

A shared resource across multiple clients. Whistl's bureau team is Ideal for irregular or low to medium call volumes.

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Overflow Call Centre

Providing an extension of your existing contact centre, available at times when customers need extra support.

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Outbound Call Centre

Creating an extension of your business's sales team, to increase opportunities and to generate more revenue.

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Contact handling options across phone, email, social media, SMS or webchat to help improve your customers experience.

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No two campaigns are the same. We treat every client individually, tailoring our systems, reports and operating models to meet your exact needs.

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With contact centre advisors that have an average tenure of nine years or more, you receive a more reliable solution than anywhere else.

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Customer Insights

We understand your customer contact reasons, to help you improve the customer service experience

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Actionable Data

We provide detailed management information reports that help drive business improvements

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Reporting Systems

Our market leading multichannel contact platform can give us a single view of your customer

Why outsource your customer services to Whistl?

Outsourcing some or all of your customer service provides a range of functional and financial benefits for organisations of all sizes and across many sectors:

  • Remove fixed employment and training costs
  • Reduce IT and infrastructure costs by taking advantage of our systems
  • Increase your businesses flexibility and scale
  • Increase your operating capacity by transferring all or selected contacts to us
  • Get a single view of your customer with our multichannel contact platform
  • Extend your opening hours with the opportunity to take calls 24 hours a day 7 days a week

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Fulfilment Services UK
Whether you’re new to Whistl, one of our customers or just want to ask some questions we’d love to chat!
01628 702 965
Or let us give you some ideas on how we can help you drive your business forward. Tell us a bit about yourself