Despatching is the process of sending items from single or multiple locations. Whistl collects and despatches more than 3.6 billion items annually on behalf of hundreds of e-Commerce retailers, global brands, and wholesalers.

The Despatch Process 

• Product Identification: Whistl works with your business and brand at the onboarding stage, setting up all relevant product and stock IDs that relate to your product sales and orders. Whistl can ensure products are effectively despatched by their referencing SKU’s, for perishable goods or goods that have had a change in design we can also work with product batch labels, or any other specific identification requirements.
• Product Selection: Whistl’s in-house systems can calculate the most effective route for items to be picked and packed from our warehouse facilities, to allow for improved productivity and efficiencies in this part of the process.
• Product packing: Whether we are despatching single items or multi-product orders Whistl’s fulfilment despatch team scan each item into the relevant packaging. Whether that be a simple box, eco-packaging, branded packaging or specific gift-wrapping. Whistl works with your company to understand your needs for product sales and ensures each item is packed as required to delight your customers.
• Carrier/Shipping: Your e-commerce and fulfilment requirements can be efficiently despatched with our broad choice of carrier specialists. Our network of carrier specialists ensure we can give your company a choice of shipping options to meet your order despatch times, all with cost efficiencies with our buying power for competitive carrier rates. With our own fleet we also have the added flexibility of being able to freight forward bulk shipments for business to business fulfilment orders. 
• Customer Tracking Notifications: Once your item is collected (dependent on the delivery service selected by your busines or the customer), carrier notifications are issued directly to the customer to advise on the status of the order and possible delivery dates and times.  

Order Distribution and Parcel Deliveries

No matter the carrier service your business requires, Whistl ensures the most cost-effective solutions. We work with most UK and international parcel carriers, whether you require a tracked or standard (untracked) deliveries within the United Kingdom, or further afield with international shipping. 

Utilising Whistl’s collaborative buying power and third-party logistic (3PL) expertise will help your organisation save time and money, as you will be partnering with one of the UK’s leading delivery management providers. 

If your business is receiving daily e-Commerce orders, Whistl can work in partnership with your business to manage the whole fulfilment process, from order to delivery and if required returns and customer service. With our parcel delivery management expertise, we offer unrivaled despatch logistics processes to ensure your items are delivered to their end customer and you don’t have to worry about managing and dealing with numerous delivery companies.

Whether you’re selling books, clothing, sporting goods, or computer equipment, we offer the full breadth of supply chain services to suit your needs.

Benefits of Despatch services from Whistl 

As a multi-channel fulfilment company, Whistl can support business to consumer orders, business to business and even drop-shipping despatch needs. This means we can manage all elements of your product despatch needs:

• Despatch Single Items: Your sales and product orders are for individual items.
• Despatch for Multi-Products: Your sales and product orders allow customers to buy different items.
• Despatch for Business to Business Fulfilment: Your retailers need high volume orders palletised, wrapped and despatched as single consignments.
• Despatch for Dropshipping: Your orders are processed and fulfilled directly from the manufacturer.