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Cross-Dock Fulfilment Solutions

Enhance your resale profitability by reducing the time goods are in the supply chain, with Whistl's efficient cross-dock fulfilment solutions.


Tailored Cross-Dock Fulfilment Process from Whistl:

With Whistl, our cross-dock fulfilment process is more flexible and tailored specifically to our clients' needs, SKUs, and product purchase cycles. Whistl manages the process completely, working with our clients based on each consignment to understand any pre-sold percentages (instead of 100% sold consignments) for immediate despatch and inventory stock needs.

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Whistl Creates an Efficient Cross-Dock Solution:  

With a single scanning process, Whistl ensures that the following processes are captured to improve cost efficiencies and speed of product despatch:

  • Recording the receipt of the items within each consignment
  • Understand pre-sold orders and unsold goods
  • Unsold goods are moved to stock for future orders
  • Create customer orders for pre-sold goods ready for despatch
  • Print the relevant carrier labels (based on the client or customer preferences for despatch)
  • Send despatch notifications to our client for goods despatched
  • Send carrier notifications for the end customer via either the client or carrier (based on preferences)
<ul>
	<li>Recording the receipt of the items within each consignment</li>
	<li>Understand pre-sold orders and unsold goods</li>
	<li>Unsold goods are moved to stock for future orders</li>
	<li>Create customer orders for pre-sold goods ready for despatch</li>
	<li>Print the relevant carrier labels (based on the client or customer preferences for despatch)</li>
	<li>Send despatch notifications to our client for goods despatched</li>
	<li>Send carrier notifications for the end customer via either the client or carrier (based on preferences)</li>
</ul>

The Advantages of Whistl’s Cross-Dock Solution

When you choose Whistl to manage your fulfilment operation, we work with your business to understand your products, sales patterns, and inventory management needs. We recognise that sometimes factors change, and as a result, your product sales forecasts may also need to be adjusted accordingly. By outsourcing your fulfilment to Whistl, we manage the cross-dock fulfilment of pre-sold goods and any unsold stock inventory for future sales.

Benefits from Whistl's cross-dock fulfilment solution include:

  • Product handling efficiencies, including cost savings on re-packaging, warehouse storage and inventory management.
  • Transparent goods handling process with improved automation of scanning and despatch.
  • Quicker customer deliveries through improved despatch times, with sold goods being received and despatched within one day.
<p><span class="heading--4">Benefits from Whistl&#39;s cross-dock fulfilment solution include:</span></p>

<ul>
	<li>Product handling efficiencies, including cost savings on re-packaging, warehouse storage and inventory management.</li>
	<li>Transparent goods handling process with improved automation of scanning and <a href="https://www.whistl.co.uk/fulfilment/dispatch" target="_blank">despatch</a>.</li>
	<li>Quicker customer deliveries through improved despatch times, with sold goods being received and despatched within one day.</li>
</ul>

The Complete Fulfilment Process, from Whistl

Click on an icon to learn more about each stage 

Contact centre support is available throughout each step of this service

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Scalable Cross-Dock Solutions

Outsource your cross-dock fulfilment needs to Whistl and improve order efficiencies

Cross-Dock Fulfilment FAQs: Answers to some of the typical questions about cross-dock fulfilment

What is cross-dock fulfilment?

Cross-docking services are traditionally offered to clients and suppliers looking to fulfil pre-sold and pre-packed products or goods.

Traditional cross-docking focuses on removing the cost and time for storing items, allowing for minimising despatch times for the supplier and the end customer. With traditional cross-dock, this process is often only offered for a complete consignment of pre-sold goods. 

What is different about Whistl's cross-dock fulfilment?

With Whistl, our cross-dock fulfilment service is more flexible, allowing for goods to be received and processed on a consignment that is either 100% pre-sold or has a percentage of the goods sold.

How does Whistl manage the entire order process for cross-dock fulfilment?

Our warehouse management system (WMS) can integrate directly with enterprise resource planning (ERP) to ensure that all elements are seen in real-time. In addition we have integrations available for eCommerce platforms, customer experience and carrier mananegement. 

What are the labelling requirements for inbound goods?

To ensure efficiencies in stock handling, Whistl's account management team will work with you to create barcode labels for the relevant items or pallets. The labelling will be dependent on the onward sales needs (labelling for items to go into stock or onward sales can be differnt). 

What is the turn-around time for a cross-dock shipment?

Our fulfilment team will work with you to understand the relevant KPIs for receipt of stock to onward sales despatch, to maximise performance and delivery speed for your orders. 

Can we arrange a visit to your warehouse to see the cross-dock layout?

Yes, site visits can be arranged directly with your account manager.