Fashion Fulfilment Services
From meticulous warehousing to efficient delivery, consumer returns solutions, and dedicated customer support, Whistl's end-to-end 3PL solutions ensure that you can be confident in our ability to deliver a fulfilment solution tailored to your needs.
End-to-End Fulfilment Service: Empowering Your Fashion Brand
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7 days
24/7 order processing
late cut-off times for collection
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UK-based
Multi-site locations
Supporting growth and scale
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Savings
Bespoke pricing
Based on your needs
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Dedicated
Account Management
For dependable support
Fashion Fulfilment Services: Whistl Provides Complete Brand and Order Quality Control
We understand that no two fashion brands are the same, so we ensure we help you to receive exceptional brand credibility and boost your customer satisfaction scores with tailored services that fit your business needs, including:
- Garment Repair & Restoration Services: Reattaching loose or missing buttons, snaps, hooks, or zippers. Mending open or frayed seams, adding extra stitching to stress points like pockets, and patching small holes or tears, often using discreet methods or internal patching.
- Quality Control & Enhancement: Ensuring every garment meets brand standards through close inspection, packaging, and presentation before reaching the end customer.
- Tagging & Labelling: Attaching new price tags, security tags, or brand labels or replacing incorrect or damaged care labels or compliance labels for specific markets (e.g., international shipping requirements).
- Fold & Presentation Perfection: Placing individual garments into new, clean polybags for protection and presentation.
- Packaging & Kitting Rework: Replacing damaged or suboptimal packaging with new, branded, or more protective options.
- Kitting/Bundling: Combining multiple individual items into a single new product unit (e.g., a shirt, tie, and cufflinks presented as a gift set).
- Component Assembly: Assembling or reworking specific detachable parts that come with a garment.
- Re-stocking: Saleable items are quickly repackaged (including re-steaming, re-folding, and new polybags, if necessary) and then returned for inventory.
- Disposal, Recycling & Donation: Unsustainable/heavily damaged items are disposed of, recycled, or donated responsibly, with clear audit trails.
- Direct from Manufacturer Checks: We inspect goods upon arrival from the manufacturer, ensuring products meet quality standards, including quarantining goods for rework or adding them to inventory.
When you outsource your fashion fulfilment requirements to Whistl, you benefit from time and financial economies of scale, as you only pay for the services used, eliminating fixed overheads associated with reverse logistics. When trends and seasons shift so rapidly, recoup revenues from returned merchandise more efficiently before items become obsolete or products need to be heavily discounted.
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Faster "Back-to-Stock" Cycle
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Lower Shipping Costs for Returns
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Improved Inventory Accuracy and Loss Prevention
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Reduced Fraud
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Product Inspection
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Seamless Integration
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Data and Reporting
Rapid UK Despatch & Global Reach with International Parcel Delivery
- Multi-Carrier Integration for Optimal Delivery: Offer your customers the best shipping options. We provide access to a network of leading UK and international couriers, ensuring optimal service and cost for every delivery.
- Flexible Shipping Options to Meet Every Need: Cater to all your customers' delivery preferences.
- Advanced Tracking & Notifications for Customer Confidence: Keep your customers informed and happy. Benefit from automated customer updates, branded tracking pages, and proactive delivery issue resolution, providing transparency and peace of mind.
- Cost-Effective Distribution to Protect Your Margins: Save on every shipment. Our negotiated shipping rates and intelligent routing minimise your delivery expenses, directly benefiting your profitability.
- Cross-Border Expertise: With a team of cross-border experts, we offer consultative support for inbound shipping needs, including options to reduce freight and container costs.
Benefit with Whistl for Fashion Fulfilment Solutions
- Increased Operational Efficiency: Free up your valuable time and resources. Focus on what truly drives your business – product development, marketing, and sales – while we handle the logistics.
- Enhanced Customer Satisfaction: Deliver faster, more reliable deliveries, offer seamless returns, and provide exceptional customer support that keeps your customers coming back for more.
- Significant Cost Reductions: Boost your profitability. Enjoy lower overheads, optimised shipping expenses, and significantly reduced infrastructure investment, all of which directly impact your bottom line.
- Expanded Global Reach: Seamlessly expand into new international territories with our expert cross-border shipping solutions, bringing your brand to a global audience.
- Strengthened Brand Loyalty: Cultivate a devoted customer base by providing support for every customer interaction, from the thrilling unboxing to any necessary returns. Create a positive brand image at each step.
Why Choose Whistl for Fashion Fulfilment
Distributing more than 100 million eCommerce and B2B parcels annually, Whistl is the UK’s leading end-to-end fashion logistics solutions provider. Our unique portfolio of fulfilment services includes picking and packing, storage, delivery management, customs clearance, and contact centre services to complement our offering. Our expertise in handling clothing and scalable operations enables us to manage volatile demand effectively, providing your brand with exceptional solutions that lead to a positive customer experience.
Whistl’s Fashion Fulfilment Support for Sustainability & EPR Compliance
When you partner with Whistl, our support and services extend to helping you enhance your brand's compliance with Extended Producer Responsibility (EPR), particularly to the UK's Plastic Packaging Tax. Our team of experts provide recommendations and guidance on how to:
- Prioritise recyclable or recycled materials for packaging
- Consolidated logistics route/minimise shipments
- Provide the required reporting for your EPR regulations
This proactive approach to EPR supports your legal compliance requirements, avoids unnecessary penalties, enhances a brand's sustainability credentials, appeals to environmentally conscious consumers, and contributes to a more circular economy.
Sustainable Logistics for Fashion
When you outsource your fulfilment to Whistl, you gain not just efficiency but also leverage our dedication to sustainable practices, significantly lowering your ecological footprint and aligning with the growing demand for greener businesses. Some of our commitments include:
- Reduced Carbon Footprint through Optimised Logistics: Our investment in greener fleets and energy-efficient practices throughout our multi-site warehouse.
- Waste Reduction Beyond Packaging: While packaging is a major component of waste, we also focus our efforts on broader waste reduction strategies, including robust recycling programs for all materials used, streamlining processes to minimise operational waste, and refurbishment solutions to maximise the return of items for resale.
- Expertise and Innovation in Sustainability: With credentials that began in delivery and logistics, we continue to invest in solutions that drive innovation across our processes, providing more efficient solutions for our customers and the future.
- Enhanced Brand Reputation and Consumer Trust: Consumers are increasingly conscious of a brand's social and environmental impact. By actively working with a socially responsible fulfilment partner, such as Whistl, retailers can strengthen their brand image and build greater trust and loyalty with their customer base.
How We Work
Your Journey to Seamless Fashion Fulfilment Growth
Personalised Consultation
Our consultative approach starts with listening to gain a deep understanding of your unique fashion brand, specific needs, and growth objectives.
Seamless Tech Stack Integrations
Our team ensures a smooth technical integration with your eCommerce platform and existing systems, minimising downtime and operational inefficiency.
Expert Fulfilment at Every Step
We meticulously handle every order placed - from secure warehousing, precise pick and packing and, efficient delivery to ensure every order is perfect.
Transparent Reporting
Benefit from continuous customer service support, real-time reporting, and dedicated account management, ensuring ongoing success and complete transparency.
Read some of our eCommerce Fulfilment Customer Success Stories
Rarewaves Benefits from Custom-Built Platform to Handle Rapid Growth
Case Study
Read case study
Rarewaves
Flexible Fulfilment Services for The Noble Collection
Case Study
Read case study
The Noble Collection
Actiph Water Entrust their Fulfilment and Customer Service to Whistl
Case Study
Read case study
Actiph Water
Fashion Fulfilment Solutions and Services
Find out how your brand could benefit from our tailored fashion fulfilment from Whistl.
Fashion Fulfilment FAQs: Your Questions about Fashion Fulfilment Answered
How quickly can you despatch orders after they are placed?
We offer flexible cut-off times for courier collections and work with you to understand your preferred delivery schedules for both the UK and, if required, international destinations.
Do you offer international shipping and customs clearance?
Yes, we offer extensive international shipping capabilities via Parcelhub, part of the Whistl Group. We have strategically located fulfilment centres throughout the UK and provide comprehensive customs support to ensure seamless cross-border delivery of your products.
How does your returns management process work?
Our returns management process is designed to be seamless and efficient, facilitating reverse logistics from the moment the customer initiates a return to the point when products are re-entered into inventory. We tailor our services to meet your brand's specific needs, which may include inspection, reconditioning, re-tagging, and repackaging.
What technology do you use for inventory management and order tracking?
Our inventory management system provides real-time visibility of stock levels across all channels and locations. Our technology integrates seamlessly to automate order processing, tracking, and returns, ensuring accuracy and efficiency throughout the entire checkout-to-delivery process.
Can you integrate with my specific e-commerce platform (e.g., Shopify, Magento, WooCommerce)?
Absolutely. We offer robust integrations with all major e-commerce platforms, including Shopify, Magento, WooCommerce, and Amazon. Our systems can connect directly to your store, enabling real-time order import, stock synchronisation, and automated updates, providing a smooth and hands-off fulfilment experience.
How do you handle peak sales, seasonal spikes and promotional events?
Our scalable solutions include flexible staffing, optimised warehouse layouts, and advanced forecasting tools that analyse historical sales data and market trends. We work closely with you to plan inventory levels, implement pre-order systems, and develop efficient pick-and-pack strategies, ensuring timely delivery even during high-volume periods.
Do you offer custom packaging or branding options for the unboxing experience?
Yes. We understand that the delivery of orders can have a strong correlation to the brand experience. With Whistl, you have access to a wide range of solutions to enhance the unboxing experience for your brand. This can include using tissue papers, custom stickers, gift wrapping, and even personalised inserts like thank-you notes or product samples.