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Zendesk Fulfilment Integration

Integrate Zendesk with Whistl for slicker support that helps you solve problems quickly and keep customers happy


Why Should Zendesk Users Consider Outsourced Customer Support?

Zendesk is a powerful tool for managing customer communication across multiple channels. By integrating with Whistl, Zendesk users get the added benefits of tailored eCommerce fulfilment and outsourced customer service solutions that enhance the end-to-end customer journey. 

Reduce your warehouse and storage costs, ship faster, and get access to fully-trained agents in the Zendesk platform. Combining 3PL fulfilment and customer service will help you tackle the fulfilment challenges keeping you awake at night and quickly resolve the issues that negatively impact customer satisfaction.

<h2>Why Should Zendesk Users Consider Outsourced Customer Support?</h2>

<p><a href="https://www.zendesk.co.uk/" target="_blank">Zendesk</a> is a powerful tool for managing customer communication across multiple channels. By integrating with Whistl, Zendesk users get the added benefits of tailored <a href="https://www.whistl.co.uk/fulfilment/ecommerce" target="_self">eCommerce fulfilment</a>&nbsp;and&nbsp;<a href="https://www.whistl.co.uk/insights/benefits-outsourcing-customer-service-call-centre" target="_self">outsourced customer service</a> solutions that enhance the end-to-end customer journey.&nbsp;</p>

<p>Reduce your warehouse and storage costs, ship faster, and get access to fully-trained agents in the Zendesk platform. Combining 3PL fulfilment and customer service will help you tackle the fulfilment challenges keeping you awake at night and quickly resolve the issues that negatively impact customer satisfaction.</p>

Benefits of Zendesk x Whistl Fulfilment 

Connect Zendesk with Whistl to combine outsourced customer support software with expert fulfilment services. This integration lets your team focus on solving problems and delighting customers.

  • Reduce 'WISMO' Queries: Faster, more accurate shipments help meet customer expectations and reduce questions about order status.

  • Prevent Issues Before They Reach Your Support Team: Higher picking and packing accuracy reduces delivery issues, so your Zendesk agents can focus on meaningful customer support.

  • Remove the Hassle of Returns: We handle returns while your Zendesk agents manage communications, making the process easier for customers..

  • Get the Full Picture with Real-time Data: Agents access tracking, inventory, and returns info instantly for faster, personalised responses..

  • Scale Fulfilment and Customer Support: Our scalable fulfilment and trained Zendesk support keep pace with your business during busy periods or growth phases.

  • Get Time Back to Focus on GrowthOutsourcing eCommerce fulfilment and customer service lets your internal team prioritise growth, marketing, and product development. 

Swift and Smart Ecommerce Fulfilment Integrations

Enhance Your Customer Journey

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Simple Onboarding

Our dedicated team will guide you through the Zendesk integration process, providing a swift set-up and ongoing support.

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Customer Support

Benefit from outsourced customer support that helps you gain loyalty and enhance satisfaction through multiple channels.

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Tailored Fulfilment

Your online store will benefit from a bespoke end-to-end fulfilment solution that’s built around your operational requirements.

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Shipping/Returns

Online store owners can access discounted shipping rates from multiple carriers. Plus, we offer fully-managed returns.

Why Whistl for Fulfilment?

Tailored Ecommerce Fulfilment Services for Single Platform or Multi-Channel Retailers

Whistl supports your business by helping you to achieve your targets through a range of supply chain and customer service solutions, all accessed through one point of contact.

Build your solution

Connect your Channels

Expertise and system capabilities for multi-channel and omni-channel fulfilment, including B2B fulfilment, dropship distribution, eCommerce fulfilment or a cross-dock solution.

Full-circle Fulfilment

Whistl supports businesses with the full scope of order fulfilment, with specialist fulfilment services including dedicated pick and pack warehouse facilities.

Inventory Management

Increase the visibility of your supply chain, maximise your profitability and accelerate your fulfilment processes by outsourcing your inventory management operations.

On-time Deliveries

Increase on-time delivery performance and enhance customer experience with flexible fulfilment and cost-efficient despatch options, plus a seamless product returns experience.

Grow your Ecommerce Business with Whistl

Whistl Fulfilment is the UK’s leading provider of integrated multi-channel fulfilment and carrier management solutions, working with numerous brands, including Tesco F&F Clothing, Ethical Superstore, Noble Collections and Brightr Sleep. With over 1.5 million square feet of multi-user warehouse space, we can process your orders and ship them to customers in the UK and internationally at preferential parcel rates with leading carriers.

Trusted by Leading UK Brands and Retailers

Read Some of our Ecommerce Fulfilment Customer Success Stories

Rarewaves Benefits from Custom-Built Platform to Handle Rapid Growth

Case Study

Rarewaves

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rarewaves case study tab
rarewaves case study tab

A Flexible and Dynamic Fulfilment Solution for Yoto

Case Study

Yoto

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A young child smiles while drawing with a Yoto player in front of her with the Gruffalo card showing
A young child listening to the Gruffalo story through a Yoto player.

Flexible Fulfilment Services for The Noble Collection

Case Study

The Noble Collection

Read case study
The Noble Collection Fulfilment Case Study image
The Noble Collection Fulfilment Case Study image

Actiph Water Entrust their Fulfilment and Customer Service to Whistl

Case Study

Actiph Water

Read case study
A lady smiling, wearing sports clothing, holding a bottle of water
A lady wearing sports clothing is drinking water from a water bottle.

Zendesk Integration

Scale fast and delight customers with tailored eCommerce fulfilment and outsourced customer support